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Customer Care Associate

2 months ago

Durham, North Carolina, United States Charlotte Weaver - State Farm Agent Full time
Position: Customer Service Representative at Charlotte Weaver - State Farm Agent

Are you interested in becoming a vital part of a successful team at Charlotte Weaver - State Farm Agent as a Customer Service Representative? This role offers a chance to engage in meaningful conversations and deliver outstanding customer service. If you are an enthusiastic individual who excels in a dynamic environment, this fulfilling position provides excellent earning potential and opportunities for advancement.

What We Provide:
  • Comprehensive Health Coverage
  • Support for a balanced work/life schedule
  • Opportunities for professional development
  • Attractive salary with unlimited commission possibilities
  • Paid time off and holidays
  • Retirement plans
  • Access to qualified leads
  • Continuous training and education
Key Responsibilities:
  • Establish and nurture customer relationships
  • Work closely with the agent to meet marketing and sales objectives
  • Monitor and follow up on potential leads
  • Learn and apply effective sales techniques
  • Exhibit a strong work ethic and dedication to achievement
  • Generate leads, arrange meetings, evaluate customer requirements, and recommend suitable products
  • Adopt a customer-centric approach to discuss insurance options
Qualifications:
  • Excellent interpersonal and communication abilities
  • Strong attention to detail and ability to meet deadlines
  • Capability to collaborate effectively within a team
  • Proficient in building customer relationships
  • Property & Casualty license (willingness to obtain)
  • Life & Health license (willingness to obtain)