Customer Service Representative

4 weeks ago


Durham, North Carolina, United States Palmetto Moon Full time
Job Summary

Palmetto Moon is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service and selling skills to drive sales and meet individual and store objectives.

Key Responsibilities
  • Provide excellent customer service and selling skills to drive sales and meet individual and store objectives
  • Stay knowledgeable about all brands and share that knowledge with customers
  • Work as part of a team to meet individual and store objectives
  • Replenish sales floor as needed to maximize customer shopability
  • Maintain visibility on the selling floor to enhance the service experience
  • Know and properly execute Point of Sale procedures to ensure a quick transaction
  • Effectively handle multiple customers
  • Communicate effectively with associates and management
  • Packaging customer merchandise with care
  • Minimize shortage through floor presence

Requirements
  • Must be at least 16 years old to apply
  • Enjoy meeting and interacting with customers
  • Dependable and flexible with scheduled shifts
  • Willingness to learn and take direction
  • Detail-oriented
  • Physical Requirements - ability to bend, twist, stoop and stand on your feet for long periods of time and lift materials up to 50 lbs with or without reasonable accommodations


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