Sales and Marketing Coordinator
2 days ago
We are seeking a highly skilled Sales and Marketing Specialist to join our team at Saint John's On The Lake. This individual will be responsible for managing the sales and marketing department, including processing financial and health applications, preparing contracts and related documents, and tracking deposits.
Key Responsibilities- Manage incoming calls and inquiries to the sales and marketing department
- Process financial and health applications, preparing contracts and related documents
- Track deposits and ensure timely closing of sales
- Enter lead and depositor information into the sales database
- Prepare weekly, monthly, and ad hoc reports of sales, deposit, and lead activity
- Manage apartment inventory, tracking move-ins, move-outs, transfers, deaths, and apartment combinations
- Assist with direct mail campaigns and outside vendors
- Evaluate events after the fact for future adjustments
- Maintain depositor and resident contract files
- Update and maintain resident master email lists
- Update resident directories with new resident contact information
- Assist in proofreading sales and marketing communications
- Nurture relationships with shore holders through weekly email communications
- Order and stock supplies and sales collateral
- Complete necessary paperwork processing upon move-in
- Introduce new residents to resident services
- Work cooperatively with Saint John's staff, residents, depositors, and family members
- Maintain confidentiality of all department, resident, depositor, and organizational information
- Know and follow existing lines of communication and authority
- Work tactfully and cooperatively with residents, clients, families, visitors, and staff
- Associate's degree in marketing, business, or sales
- Three years of experience in customer service and/or senior living or related commercial/residential real estate industry
- Excellent written and verbal communication skills
- Proficient in processing, database management, spreadsheets, and desktop publishing
- Ability to adapt to changing organizational needs and work flexible hours
- Valid Wisconsin driver's license
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