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Client Processing Associate I

2 months ago

Pittsburgh, Pennsylvania, United States BNY Mellon Full time

Bring your ideas. Make history.
BNY Mellon offers a dynamic range of forward-thinking careers at the intersection of finance, business, and technology. As one of the leading asset management and banking firms globally, we oversee trillions of dollars in assets, custody, and administration. Recognized as the "bank of banks," we collaborate with 97% of the world's top banks, guiding our clients into the new digital era.

With a legacy spanning over 240 years, BNY Mellon has demonstrated an unwavering ability to adapt, innovate, and lead in the industry. Today, our workforce comprises approximately 50,000 employees across 35 countries, fostering a culture that encourages personal growth, risk-taking, experimentation, and authenticity. This is the essence of #LifeAtBNY.

We are looking for a future team member to fill the role of Associate, Client Processing Representative I within our Client Processing team.

Key Responsibilities:

  • Utilizes expertise and judgment to deliver high-quality, complex client service and support to both internal and external clients daily, including phone interactions, problem resolution, transaction processing (both STP and manual), reconciliations, accounting services, and timely updates to client accounts.
  • Conducts intricate, manual processing of updates to client accounts or company records.
  • Handles reconciliations, including cash breaks and position discrepancies, while gathering and compiling necessary data.
  • Ensures correspondent accounts are maintained in compliance with applicable regulations and policies, minimizing exposure related to assigned processing tasks.

Qualifications:

  • A high school diploma or equivalent combination of education and experience is required.
  • A bachelor's degree is preferred.
  • 5-7 years of relevant work experience is preferred.
  • Experience in brokerage processing is advantageous.
  • Applicable local or regional licenses or certifications as required by the business.

Our Commitment to Diversity:

At BNY Mellon, our inclusive culture is a testament to our values. We have received numerous accolades, including:

  • Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
  • Bloomberg's Gender Equality Index (GEI)
  • Human Rights Campaign Foundation, 100% score on the Corporate Equality Index
  • Best Places to Work for Disability Inclusion, Disability: IN – 100% score
  • 100 Best Workplaces for Innovators, Fast Company
  • CDP's Climate Change 'A List'

Our Benefits:

BNY Mellon provides competitive compensation, benefits, and well-being programs rooted in a strong culture of excellence and a pay-for-performance philosophy. We offer access to flexible global resources and tools to support your life's journey, focusing on health, personal resilience, and financial goals as a valued member of our team, along with generous paid leaves to support you and your family during significant moments.

Equal Employment Opportunity:

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer, welcoming individuals from underrepresented racial and ethnic groups, females, individuals with disabilities, and protected veterans.

Our ambition is to cultivate the best global team, representative and inclusive of the diverse talent, clients, and communities we serve, empowering our team to excel in their work.