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Bilingual Financial Services Advisor

2 months ago

Cincinnati, Ohio, United States Aquarius Staffing Full time
Position Overview:
As a Bilingual Financial Counseling Representative, you will play a crucial role in assisting patients with their financial needs within a prominent healthcare network. Your bilingual skills will be essential in providing support to Spanish-speaking patients.

Key Responsibilities:
- Engage directly with patients to assess their financial situations.
- Assist uninsured patients in establishing payment plans, which may involve navigating various areas of the facility.
- Address inquiries related to Medicaid, providing guidance even if prior experience is not required.
- Facilitate access to Financial Assistance programs.

Qualifications:
- High School Diploma is required.
- A minimum of 1 year of experience in Customer Service is preferred.
- Proficiency in navigating systems; familiarity with EPIC is advantageous.
- Excellent communication skills are essential.
- Experience in Financial Services is a plus.
- Compliance with Covid vaccination requirements is necessary.

Join Aquarius Staffing and contribute to a supportive environment that values your skills and dedication.