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Service Advisor

1 month ago

Cincinnati, Ohio, United States Joseph Toyota of Cincinnati Full time
Service Advisor Job Description

At Joseph Toyota of Cincinnati, we are seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Oversee the flow of our service department to ensure customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out additional assignments that leave a positive impression.
  • Provide concierge support for all owner inquiries, whether phone or in-person, to ensure seamless communication.
  • Ensure daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently to maximize productivity.
Requirements:
  • Previous experience as a service advisor, customer service, or related position.
  • Organized and friendly personality with excellent communication skills.
  • Demonstrated ability to manage others and prioritize tasks effectively.
  • Time management skills and ability to work in a fast-paced environment.
  • Professional, well-groomed personal appearance and a clean driving record.
  • Willingness to submit to a pre-employment background check and drug screen.
What We Offer:
  • Competitive compensation and benefits package.
  • Opportunities for growth and professional development.
  • A supportive and dynamic work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.