Operations Director

4 days ago


Memphis, Tennessee, United States InTown Suites Full time

Job Summary:

The Operations Director is responsible for the daily operations of an individual property, and is also accountable for the financial performance, the physical condition and the work atmosphere of the property. This role is crucial for the success of InTown Suites, as it oversees the overall management of the property, ensuring that it meets the company's standards and goals.

Key Responsibilities:

  • Oversee the daily operations of the property, including front desk, housekeeping, and maintenance.
  • Develop and implement strategies to improve financial performance, physical condition, and work atmosphere of the property.
  • Manage and supervise a team of staff, including hiring, training, and performance evaluations.
  • Ensure compliance with company policies and procedures, as well as local laws and regulations.
  • Collaborate with other departments, such as sales and marketing, to achieve company goals.

Requirements:

  • High school diploma or equivalent required; bachelor's degree in hospitality, business, or related field preferred.
  • Minimum 3-5 years of experience in hotel operations or management.
  • Proven track record of success in improving financial performance, physical condition, and work atmosphere of a property.
  • Strong leadership and communication skills, with ability to motivate and inspire a team.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

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