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Education Program Coordinator

2 months ago

Vancouver, Washington, United States iQ Credit Union Full time
Job Summary

iQ Credit Union is seeking a highly motivated and experienced Education Program Coordinator to join our team. As a key member of our organization, you will be responsible for developing and implementing financial education programs for local schools and communities.

Key Responsibilities
  • Develop and maintain relationships with K-12 students, teachers, and community partners to expand educational impact.
  • Conduct instructor and student training related to campus branch operations and member service.
  • Coordinate and conduct classroom presentations and financial reality fairs for local schools to provide personal financial information/education to students.
  • Responsible for financial education within assigned region, including new and current Washington branches and future Oregon expansion.
  • Present financial literacy curriculum to unique communities we serve, business partners, and/or employee groups.
  • Develop and implement strategies to increase community outreach and identify new financial education presentation opportunities.
  • Represent the Credit Union at school orientations and community events.
  • Assist with ongoing training at the campus branches as needed.
  • Recruit and coordinate Credit Union and community volunteers to participate in financial reality fairs and other Credit Union sponsored events.
  • Provide support to the coordination and promotion of student internships with associate branch managers.
  • Proactively assist Campus Branch staff with the resources and tools to mitigate problems, errors in balancing, and member complaints.
  • Utilize sales, referral, and services skills to respond to the needs of businesses, organizations, and schools in a timely and professional manner.
  • Conduct frequent weekday visits to assigned Campus Branch sites to provide support, coverage during instructor absences, and assess operational and training needs.
  • Maintain appropriate cash balances and assist with transporting cash and/or other documents to and from the branches.
  • Promote and support financial literacy in the Campus Branch program.
  • Maintain a thorough knowledge of Credit Union policy, procedures, and documentation related to new accounts, member transactions, cash, and check negotiability.
  • Be present for various after-hours work, represent the Credit Union on evenings and/or weekends to support school and community functions and events.
  • Demonstrate strong regulatory knowledge applicable to this position and understand and comply with government regulations with emphasis on the Bank Secrecy Act (BSA), US Patriot Act, and related regulations.
  • Actively participate and fulfill expectations in the Credit Union Email Security Awareness Program as outlined in the Information Security Program Acknowledgement document.
Requirements
  • One to three years of similar or related experience.
  • A two-year college degree or completion of a specialized course of study at a business or trade school.
  • Proficiency in multiple languages is preferred.
  • A mix of working from home, in office, at schools, and around the community.
  • Monday through Friday 8am to 5pm. Some Saturdays are required for events. Must be available outside regular hours for working school and community events.
  • Full-time, 40 hours per week.
Benefits
  • Healthcare coverage.
  • Saving for retirement.
  • Paid time off.
  • Investing in you.