Client Experience Specialist

4 days ago


Raleigh, North Carolina, United States MC Management, Inc. Full time
Job Responsibilities

As a Client Experience Specialist, your main responsibilities will include:

  • Understanding clients' products and services to provide accurate information to customers.
  • Maintaining records of customer interactions, processed orders, and service schedules.
  • Exemplifying trustworthiness and hospitality towards consumers and staff.
  • Managing a team of Junior Customer Service Representatives.
Requirements

To be successful in this role, you will need:

  • A minimum of a high school diploma.
  • At least one year of experience in a customer service or hospitality position.
  • The ability to recognize, apply, and explain product or service knowledge.
  • An outgoing personality with a passion for helping others.
  • Excellent communication skills.
Benefits

As a valued member of our team, you can expect:

  • A competitive salary: $45,000 - $55,000 per year.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.


  • Raleigh, North Carolina, United States Kestra Financial Independent Advisor Full time

    **Job Description:** Client Experience SpecialistKestra Financial Independent Advisor is seeking a Client Experience Specialist to provide exceptional service to our clients.**Responsibilities:**Assist in client meeting preparation and follow-upManage client needs regarding processing, service, and problem resolutionPartner with Broker Dealer for new account...


  • Raleigh, North Carolina, United States VisionPoint Marketing Full time

    Key ResponsibilitiesThe Account Director will be responsible for managing the day-to-day interaction with clients, preparing and delivering all major milestone presentations throughout the life of a project, and addressing client concerns proactively and collaboratively. This individual will also support the Business Development team in discovery calls and...


  • Raleigh, North Carolina, United States LandCare Full time

    About the RoleThe Client Growth Specialist is responsible for driving customer satisfaction and retention through exceptional service and communication. This includes understanding individual client needs, promoting high standards for customer service, and providing organizational management and leadership between clients and production teams.


  • Raleigh, North Carolina, United States International Business Concepts Inc Full time

    Job DescriptionWe are seeking a Client Growth Specialist to join our team at International Business Concepts Inc. As a key member of our sales team, you will be responsible for progressively managing and maintaining contacts with customers, proactively using information learned at work to enhance consistent success, and keeping up-to-date with new and...


  • Raleigh, North Carolina, United States Gotcha Covered Blind and Decorating Center Full time

    Job DescriptionWe are seeking a talented Customer Experience Specialist to deliver exceptional service to our clients at Gotcha Covered Blind and Decorating Center.Main Responsibilities:Manage client relationships, resolving issues and answering questions.Coordinate schedules, appointments, and deliveries.Provide proactive updates to clients on their order...


  • Raleigh, North Carolina, United States Kestra Financial Independent Advisor Full time

    About the RoleAs a Client Service Coordinator at Kestra Financial Independent Advisor, you will support Financial Advisors/Senior Client Service Associates by handling administrative functions, including scheduling appointments and correspondence. You will also interact with clients regularly, providing outstanding service and ensuring seamless...


  • Raleigh, North Carolina, United States Kestra Financial Independent Advisor Full time

    Job SummaryWe are seeking a skilled Client Service Coordinator to provide exceptional support to our Financial Advisors/Senior Client Service Associates.About the Role:This is a full-time position that requires excellent customer service, attention to detail, and time management skills.The ideal candidate will have basic computer skills, strong...


  • Raleigh, North Carolina, United States Brisbon Transportation Group Full time

    Job Description:Dispatch and Client Relations Specialist Job Summary:We are looking for a highly skilled Dispatch and Client Relations Specialist to join our team at Brisbon Transportation Group. As a key member of our operations team, you will play a critical role in coordinating and dispatching vehicles and drivers, ensuring optimal allocation to meet...


  • Raleigh, North Carolina, United States Bluemercury Full time

    Become a valued member of our retail sales team as a Beauty Product Specialist, Client Advisor at Bluemercury. You will be responsible for delivering exceptional customer experiences by offering personalized beauty solutions and providing expert advice on our wide range of products.Key Responsibilities">Develop and maintain a deep understanding of our...


  • Raleigh, North Carolina, United States Anthropologie Full time

    Job Title: Customer Experience SpecialistAt Anthropologie, we're seeking a highly motivated and detail-oriented Customer Experience Specialist to join our team.About the Role:We're looking for someone who is passionate about delivering exceptional customer experiences and has a keen eye for detail. As a Customer Experience Specialist, you'll play a vital...


  • Raleigh, North Carolina, United States Hope Services, LLC Full time

    About Our TeamWe are a dynamic team of professionals dedicated to delivering exceptional services to our clients. As an Admissions Specialist, you will play a critical role in ensuring that our clients receive the support they need to achieve their goals.ResponsibilitiesYour key responsibilities will include:Managing referrals and conducting intake...

  • Skincare Specialist

    4 weeks ago


    Raleigh, North Carolina, United States Massage Envy Full time

    Overview:We're seeking a highly skilled Skincare Specialist to join our team at Massage Envy Oberlin. As a key member of our skincare services team, you'll have the opportunity to make a real difference in the lives of our clients by helping them achieve their skincare goals.Salary:$18 - $20 per hourJob Description:As a Skincare Specialist, you'll be...


  • Raleigh, North Carolina, United States Local Government Federal Credit Union Full time

    Unleash Your Potential">The Local Government Federal Credit Union is a dynamic organization that seeks to empower its members by providing exceptional service and fostering a collaborative environment. We are currently looking for a highly skilled Member Experience Specialist to join our team.">About the Role">This is an exciting opportunity to work in a...


  • Raleigh, North Carolina, United States Diverse Lynx Full time

    Job Title: Lead DevOps Specialist with GitLab ExperienceLocation: Remote, Raleigh, NCDuration: Long termClient: HexawareOverview: At Diverse Lynx LLC, we strive to create a workplace that values diversity and inclusion. We are an Equal Employment Opportunity employer and welcome applications from candidates who share our commitment to these values.Salary:...


  • Raleigh, North Carolina, United States Ashton Woods Full time

    About the RoleWe are seeking an experienced Homeowner Experience Specialist to join our team at Ashton Woods. This role is ideal for someone who is passionate about delivering exceptional customer service and has a strong background in construction or warranty service.As a Homeowner Experience Specialist, you will be responsible for managing all customer...


  • Raleigh, North Carolina, United States My3Tech Full time

    We are excited to announce a new career opportunity at My3Tech, a leading technology firm based in Raleigh, NC. As an IT Specialist - Endpoint Management, you will play a key role in ensuring the smooth operation of our clients' endpoint systems.Job OverviewThis is a full-time onsite position with the City of Raleigh Information Technology Department. As an...


  • Raleigh, North Carolina, United States Old Navy Full time

    Come and join our team at Old Navy as a Customer Experience Specialist! In this role, you will be responsible for providing exceptional customer service and creating memorable shopping experiences. You will also perform other responsibilities related to the sales floor, fitting room, and cashwrap.The estimated salary for this position is around $50,000 -...


  • Raleigh, North Carolina, United States Novatech Inc. Full time

    About the RoleWe are seeking a highly motivated Account Growth Specialist to join our team in Beaufort/Bluffton/Hilton Head, SC. As an Account Growth Specialist, you will be responsible for driving revenue growth and expanding our customer base in the assigned territory. This role involves engaging with new business opportunities, adopting established sales...


  • Raleigh, North Carolina, United States Bob Evans Full time

    About Our Culture: At Bob Evans, we believe that every guest deserves a memorable dining experience. As a Guest Experience Specialist, you will be responsible for crafting an exceptional journey for our guests, from arrival to departure.Key Responsibilities:Crafting a warm and inviting atmosphere for guestsProviding personalized service to meet each guest's...


  • Raleigh, North Carolina, United States Forever 21 Full time

    We are seeking a Customer Experience Specialist to join our team at Forever 21. As a key member of our sales floor, you will be responsible for providing exceptional customer service, driving sales, and promoting our brand initiatives.About the RoleThe successful candidate will have excellent communication skills, be able to work effectively in a fast-paced...