Customer Service Representative
3 days ago
Job Summary
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Walkerind. As a key member of our logistics team, you will be responsible for delivering exceptional customer service support to our food industry customers across Canada.
Key Responsibilities
- Dispatch drivers and vehicles to routine and emergency grease trap cleaning
- Address customer inquiries about their accounts, schedules, and services
- Follow up with customers who need extra information or attention, ensuring each one gets what they need
Requirements
- Bilingual (English and French) an asset
- Experience in a customer service role
- Exceptional telephone etiquette coupled with active listening skills
- Experience in scheduling, routing, and dispatching trucks is strongly preferred
- Proficient computer navigation and keyboarding skills
About Walkerind
Walkerind is a leading resource recovery and waste management company with a strong commitment to environmental stewardship. We pride ourselves on our people-first culture, where everyone has a voice and a role to play in our success. As a member of our team, you will have the opportunity to work with a talented group of professionals who are passionate about delivering exceptional customer service and making a positive impact on our community.
What We Offer
- A comprehensive training program to help you succeed in your role
- A dynamic and supportive work environment
- The opportunity to work with a leading company in the waste management industry
- A competitive compensation package
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