Care Services Manager

4 weeks ago


Aiken, South Carolina, United States All Ways Caring HomeCare Full time
Job Title: Client Services Supervisor

At All Ways Caring HomeCare, we are seeking a highly skilled and dedicated Client Services Supervisor to join our team. As a key member of our staff, you will play a vital role in ensuring the highest level of quality care and customer service to our valued clients.

Key Responsibilities:
  • Client Care Coordination: Coordinate quality care and customer service to clients by assigning staff, scheduling services, and identifying problem situations.
  • Communication and Liaison: Facilitate communication between clients, family members, and healthcare providers to ensure seamless care coordination.
  • Service Monitoring and Escalation: Monitor and escalate changes in client plans, services, or conditions to ensure timely interventions.
  • Documentation and Record-Keeping: Ensure accurate and timely documentation of client information, services, and billing.
  • Scheduling and Staffing: Coordinate schedules to ensure adequate staffing and efficient processing of completed visits for billing and payment.
  • Training and Consultation: Provide consultation and training to Direct Care Staff to ensure quality care and service.
  • HR Support: Provide HR support in areas such as recruitment, hiring, performance, retention, and compliance.

Requirements: To be successful in this role, you will need excellent communication and organizational skills, a strong understanding of quality care principles, and the ability to work effectively in a fast-paced environment.

What We Offer: As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.


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