Technical Services Manager

4 weeks ago


Aiken, South Carolina, United States State of South Carolina Full time
Job Summary

We are seeking a highly skilled Technical Services Manager to lead and manage our Information Technology Infrastructure Services and Client Support Services teams. The successful candidate will be responsible for ensuring the reliability, effectiveness, and security of our infrastructure and computing environments.

Key Responsibilities
  • Lead and manage the IT Infrastructure Services and Client Support Services teams to ensure the delivery of high-quality technical services.
  • Develop and implement IT policies and procedures to ensure compliance with state and federal requirements and industry best practices.
  • Collaborate with management to make short and long-term decisions regarding information technology procurement, adoption, and deployment.
  • Manage vendor relationships to ensure the best value for technical purchases and investments.
  • Monitor network and server operations for performance and security to ensure availability, reliability, and security.
Requirements
  • A bachelor's degree in communications, business administration, computer science, mathematics, statistics, management information science, or a related field.
  • Relevant experience in telecommunications, data processing, and/or information technology may be substituted for a bachelor's degree on a year-for-year basis.
Benefits

The State of South Carolina offers eligible employees generous benefits, including health and dental insurance, retirement and savings plan options, and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.


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