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Front Desk Spa Specialist

2 months ago

Gainesville, Florida, United States The Spa on Green Street Full time
Job OpportunityWe are seeking a highly skilled and motivated Front Desk Spa Specialist to join our team at The Spa on Green Street. As a key member of our team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a seamless guest experience.Responsibilities
  • Greet and welcome guests, providing a warm and inviting atmosphere.
  • Manage appointments and bookings using Mindbody Online, ensuring accuracy and efficiency.
  • Check out guests as needed, handling payments and resolving any issues that may arise.
  • Provide excellent customer service, responding to guest inquiries and concerns in a professional and courteous manner.
  • Work collaboratively with the team to maintain a clean and organized front desk area, ensuring a positive and relaxing environment for guests.
  • Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date with industry trends and best practices.
Requirements
  • Previous retail experience and customer service background preferred, but not required.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities with ease.
  • Excellent communication and interpersonal skills, with a strong focus on providing exceptional customer service.
  • Ability to work effectively in a team environment, supporting colleagues and contributing to a positive and productive work culture.
  • Basic computer skills and proficiency in using Mindbody Online.
About UsThe Spa on Green Street is North Georgia's premier Wellness Spa, voted "Best of the Best" by Hall County residents. We are committed to providing a healing environment, exciting and fast-paced, while challenging our team members to rise to their highest potential. We offer comprehensive training, competitive compensation, and opportunities for growth and development in a dynamic and supportive team environment.