Transportation Escalation Expert, Partner Relationship Manager

6 days ago


Nashville, Tennessee, United States Amazon Full time
About the Role

Amazon Transportation Services (ATS) is a leading provider of surface transportation solutions for our internal and external customers. As a Middle Mile Escalation Specialist, you will play a critical role in developing, executing, and managing carrier engagement for Amazon Transportation Services in North America.

Key Responsibilities
  • Work closely with the Middle Mile Partner Manager team to develop and implement carrier engagement strategies.
  • Escalate roadblocks and risks to leadership, providing suggestions for resolution and process improvements.
  • Contribute to process improvement initiatives, such as writing new Standard Operating Procedures (SOPs) or testing new programs.
  • Collaborate with stakeholders, peers, and partner teams to deliver consistent results and maintain clear and concise verbal and written communication.
  • Pull data from numerous databases, including Microsoft programs like Excel, Access, SQL, and/or other data management systems.
About the Team

The Carrier and Community Escalations Team (CCET) is responsible for Middle Mile Escalation investigation and resolution to support proper routing and parking through North America and promote safe behaviors through carrier coaching.

Basic Qualifications
  • Completed High School Degree
  • 1+ years' work experience in transportation, logistics, and/or supply chain
  • Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
  • Experience in Microsoft Excel, Word, and PowerPoint
  • Experience using data and metrics to determine and drive improvements


  • Nashville, Tennessee, United States Amazon Full time

    About the RoleAmazon Transportation Services (ATS) is a leading provider of surface transportation programs for our internal and external customers. Our team is responsible for connecting vendors, fulfillment centers, sort centers, air gateways, and final mile delivery stations. We deliver results by moving truck loads efficiently and effectively.The Middle...


  • Nashville, Tennessee, United States Amazon Full time

    About the RoleAmazon Transportation Services (ATS) is a leading provider of surface transportation solutions for our internal and external customers. As a Middle Mile Escalation Specialist, you will play a critical role in developing, executing, and managing carrier engagement for Amazon Transportation Services in North America.Key ResponsibilitiesWork...


  • Nashville, Tennessee, United States Amazon Full time

    Amazon Transportation Services (ATS) manages best-in-class surface transportation programs for our internal and external customers. Connecting vendors, fulfillment centers, sort centers, air gateways, United States Postal Service (USPS) and final mile delivery stations. If a truck load needs to be moved, we deliver results. Amazon is one of the most...


  • Nashville, Tennessee, United States Milestone Technologies Full time

    Company OverviewMilestone Technologies is a leading global IT managed services provider that collaborates with organizations to enhance their technology, infrastructure, and services, aiming for specific business outcomes such as digital transformation, innovation, and operational agility. With a commitment to an employee-first, performance-driven culture,...


  • Nashville, Tennessee, United States Philips Full time

    Job TitleLeaves Experience PartnerJob DescriptionLeaves Experience Partner (Nashville, TN)The Leaves Experience Partner in the Philips People Services (PPS) Organization is a deep subject matter expert with demonstrated expertise in statutory disability plans, short- and long-term disability, military leaves, and/or Federal/State leaves of absence (FMLA)....


  • Nashville, Tennessee, United States Philips Full time

    Job Title Leaves Experience Partner Job Description Leaves Experience Partner in Nashville, Tennessee The Leaves Experience Partner in the Philips People Services (PPS) Organization is an expert in statutory disability plans, short- and long-term disability, military leaves, and Federal/State leaves of absence (FMLA). They excel in managing sensitive cases,...


  • Nashville, Tennessee, United States Jobot Full time

    Job DescriptionA leading Marketing & Advertising firm is seeking a Client Relationship Manager to play a pivotal role in their accounts team, catering to a diverse and expanding clientele.Salary: $55,000 - $65,000 per yearAbout Us:A premier Marketing & Advertising firm is on the lookout for a Client Relationship Manager to enhance their accounts team, which...


  • Nashville, Tennessee, United States SquareTrade Full time

    Company DescriptionSquareTrade is the fastest growing company of its kind. We're revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Walmart, Target, Amazon, Costco, and T-Mobile to name a few), consistently win industry...


  • Nashville, Tennessee, United States Master's Transportation Full time

    Why Join Us?At Master's Transportation, we pride ourselves on fostering a dynamic workplace culture that emphasizes employee growth, competitive compensation, and comprehensive benefits. Our leadership team is dedicated to nurturing talent and ensuring a positive work environment. If you are eager to enhance your skills and collaborate towards common goals,...


  • Nashville, Tennessee, United States Jobot Full time

    A distinguished Marketing & Advertising firm is seeking to enhance its Accounts Team by bringing on a Client Relationship Manager to support their expanding portfolio of clients.About the Role: This role is pivotal in fostering strong client relationships and delivering exceptional service. The firm is dedicated to harnessing the power of Brand Experience,...


  • Nashville, Tennessee, United States AllianceBernstein Full time

    About the RoleWe are seeking a highly skilled Client Relationship Manager to join our Institutional Client Service team at AllianceBernstein. As a key member of our team, you will play a crucial part in supporting the day-to-day sales and research efforts across Consultant Relations.Key ResponsibilitiesSupport Consultant Relations Directors: Partner with...


  • Nashville, Tennessee, United States TransLoop Logistics, LLC Full time

    About the RoleAt TransLoop Logistics, LLC, we're seeking a highly motivated and results-driven Carrier Relationship Manager to join our team. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with carriers, identifying new business opportunities, and driving revenue growth.Key...


  • Nashville, Tennessee, United States Master's Transportation Full time

    About Master's Transportation At Master's Transportation, we pride ourselves on fostering a positive and supportive work environment where our employees can thrive. We offer competitive compensation packages, comprehensive benefits, and ongoing training opportunities to ensure our team members have the resources they need to succeed. Benefits: Paid Time...


  • Nashville, Tennessee, United States TransLoop Logistics, LLC Full time

    About the RoleAt TransLoop Logistics, LLC, we're seeking a highly motivated and results-driven Carrier Relationship Manager to join our team. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with carriers, identifying new business opportunities, and driving revenue growth.Key...


  • Nashville, Tennessee, United States CDM Smith Full time

    Job SummaryWe are seeking a highly skilled Senior Roadway and Bridge Transportation Engineer to join our team at CDM Smith. As a key member of our Transportation Construction, Engineering and Inspection group, you will be responsible for leading and supervising construction inspection activities at various transportation infrastructure construction...


  • Nashville, Tennessee, United States i3 Verticals Management Services, Inc. Full time

    Job OverviewPOSITION TITLE: Client Relationship SpecialistEMPLOYMENT STATUS: Full TimeDIVISION: Public Sector TransportationREPORTING TO: VP of StrategySUPERVISORY ROLE: NoneWORK LOCATION: RemoteTRAVEL REQUIREMENTS: Up to 50%POSITION SUMMARY: A Client Relationship Specialist is essential in establishing and nurturing relationships with business clients. This...


  • Nashville, Tennessee, United States Asurion Full time

    Job Title:Chief Compliance Officer - Regulatory ExpertJob Summary:Asurion, a leading provider of device protection and support services, is seeking a highly experienced and dynamic Chief Compliance Officer to lead our Corporate Compliance Program. The successful candidate will be responsible for designing and implementing compliance policies and procedures,...

  • Relationship Banker

    4 days ago


    Nashville, Tennessee, United States Bank of America Full time

    About the RoleWe are seeking a skilled and customer-focused Relationship Banker to join our team at Bank of America. As a Relationship Banker, you will play a critical role in building and maintaining strong relationships with our clients, providing them with exceptional service and support to meet their financial needs.Key ResponsibilitiesEngage with...


  • Nashville, Tennessee, United States Stantec Consulting International Ltd. Full time

    Position OverviewAs a key player in our Transportation division, you will oversee the management and execution of significant projects, ensuring that our services align with the needs of the communities we serve. Your role will be crucial in enhancing our operational capabilities and expanding our client base.Your Responsibilities- Develop and maintain...


  • Nashville, Tennessee, United States Reimagine Care Full time

    Position OverviewReimagine Care is an innovative organization dedicated to establishing a comprehensive, integrated model for at-home oncology services. Our mission is to become the foremost provider of technology-driven solutions for oncology practitioners and their patients. We are committed to delivering high-quality, coordinated cancer care that enhances...