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Front Desk Coordinator | Full Time
2 months ago
M-CON MANAGEMENT, LLC is a prominent organization focused on fostering a supportive work environment and promoting professional development. We are on the lookout for an enthusiastic individual to take on the role of Receptionist/Customer Service Representative. This position is essential in ensuring outstanding service for our clients and guests.
Key Responsibilities:- Reception Area Oversight:
- Professionally welcome and assist visitors and clients.
- Efficiently manage incoming calls and direct them appropriately.
- Ensure the reception area is tidy and welcoming.
- Client Interaction:
- Address customer inquiries through various communication channels.
- Provide detailed information regarding our offerings and company guidelines.
- Resolve customer concerns or escalate them as needed.
- Office Administration:
- Support with data management, filing, and document organization.
- Coordinate meetings, appointments, and travel logistics.
- Handle incoming and outgoing correspondence and deliveries.
- Sales Assistance:
- Assist the sales department with order management and tracking.
- Maintain and update customer databases.
- Generate sales reports and manage customer communications.
- Additional Responsibilities:
- Contribute to special projects and company initiatives as required.
- Perform other assigned tasks as necessary.
If you possess experience in reception or customer service, along with strong communication abilities and effective multitasking skills, we encourage you to consider this opportunity. Enjoy competitive compensation, health benefits, flexible time off, and more.