Scheduling Coordinator

6 days ago


American Fork, Utah, United States The Investors Edge Full time
Job Description

At The Investors Edge, we are seeking a highly skilled Scheduling Coordinator to join our team. This role is responsible for transforming warm leads into scheduled appointments.

Key Responsibilities:

  • Engage with up to 50 leads per day through calls and texts, maintaining over 30 conversations daily.
  • Adhere to our provided script and maintain a high level of professionalism.
  • Meet performance metrics and KPIs, including handling 30+ calls daily and achieving 5+ hours of phone activity per day.
  • Proven capability to handle high-volume management and maintain accurate data management and follow-up using CRM systems.

Requirements:

  • A minimum of 2 years in phone-based roles such as customer service, phone surveys, or appointment setting.
  • Strong, confident phone skills and an extroverted personality.
  • Proficiency with CRM systems and ability to handle phone conversations confidently.

Our Work Environment:

  • Onsite amenities include a gym, sauna, showers, and a massage chair.
  • Fully-equipped kitchen with an oven, stove, and a Coke Freestyle machine.
  • Comfortable workspace with ergonomic sit/stand desks and a casual dress code.

What We Offer:

  • A comprehensive benefits package, including health coverage, life insurance, vision, dental, and complete Telemed & Tele-Mental health services.
  • A 401K plan with a 4% employer match and Dollar for Dollar contributions.
  • A flexible PTO policy and a supportive work environment.

Apply Now: If you are a motivated and results-driven individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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