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Knowledge Manager

4 weeks ago

SaintChristopheduLigneron, Pays de la Loire, United States Empower AI Inc. Full time
Empower AI Knowledge Manager Role

Empower AI is a leading provider of AI solutions for government agencies. As a Knowledge Manager, you will play a critical role in empowering our clients to achieve transformation and elevate their workforce's potential.

This is a unique opportunity to leverage your expertise in knowledge management, technical documentation, and content strategy to drive business outcomes. You will be responsible for developing and maintaining knowledge artifacts, planning and preparing technical data, and producing high-quality documentation for our clients.

Key Responsibilities
  • Manage the lifecycle of knowledge and knowledge articles.
  • Develop and maintain knowledge artifacts, including user manuals, training manuals, and other documentation.
  • Plan and prepare technical data for knowledge articles.
  • Research and analyze complex technical subject matter, organizing information from multiple sources and expressing it in a clear and concise manner.
  • Collaborate with cross-functional teams to ensure adherence to specifications and knowledge processes.
Requirements
  • Bachelor's Degree or equivalent related experience.
  • ITIL V4 certification.
  • IAT Level I certification.
  • Proficiency in Microsoft Suite.
About Empower AI

Empower AI is committed to providing equal opportunities in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, or gender identity.