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Field Service Engineer, MALDI Biotyper Specialist

1 month ago


Denver, Colorado, United States Bruker Full time
Job Summary

We are seeking a skilled Field Service Engineer to perform Planned Maintenance on MALDI Biotyper instruments. This position is based in Denver, Colorado.

Key Responsibilities
  • Perform Preventive Maintenance (PM) and basic services on MALDI Biotyper Systems.
  • Verify system performance, execute detailed preventive maintenance protocols, and ensure the MALDI Biotyper application performs to Bruker specification.
  • Run complex organic and biochemical compounds to verify system performance.
  • Basic troubleshooting on-site using Digital Volt Meter (DVM) or via remote diagnostic software to determine whether an onsite visit is required.
  • Re-qualify the instrument after service repair by executing Operational and Performance protocols, including running complex compounds for verification.
  • Makes travel arrangements and generates individual expense reports.
  • Secures customer's acceptance of the Preventive Maintenance or repair.
  • Coordinates customer WebEx Sessions, phone support, and lab facility inspection.
  • Required to attend certified MALDI Biotyper product training in German factory.
  • Communicates/works closely with service/support centers.
Requirements
  • B.S. Degree in electrical engineering, electronics, biotech, or chemistry-related fields or equivalent experience.
  • Minimum 3 years' experience diagnosing and repairing mechanical, electro-mechanical, and/or electronic equipment.
  • Working knowledge of MS Office products.
  • Basic understanding of network interfacing.
  • Valid Driver's license.
  • Excellent communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
  • General understanding of analog electronics, high voltage circuitry/circuits, laser technology, and high vacuum systems.
  • Customer focus and interaction and ability to interact and communicate with scientists who typically possess a Ph.D. (or Master's Degree) in Biochemistry, Biophysics, or Microbiology.
  • Strong organizational and prioritizing skills.
  • Ability to work independently yet has a team focus.
  • Must be responsive and reliable.
  • Ability to travel on a routine basis and maintain a current Passport as required for international travel.
  • Occasional lifting of up to 50 pounds.
  • Able to manipulate small hand tools.

Bruker is a federal contractor and subject to Executive Order Under Executive Order 14042, all employees must be fully vaccinated against COVID-19 (with limited exceptions for those employees who are unable to be vaccinated due to a medical condition or a sincerely held religious belief).

Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.