Patient Service Representative

5 days ago


Westmont, Illinois, United States Duly Health and Care Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Duly Health and Care. As a key member of our medical office, you will be responsible for providing exceptional patient service and support to our patients and clinical departments.

Key Responsibilities
  • Check-in and greet patients, setting the tone for a positive experience
  • Schedule appointments and verify patient information, documenting in the Electronic Health Record (EPIC)
  • Answer multiple phone lines to fulfill patient needs
  • Monitor schedules daily to ensure all open slots are filled and work to remove "road blocks"
  • Review the Daily Appointment Report for appointment and referral accuracy
Requirements
  • High school diploma or GED
  • Three years of patient/client-facing experience

We offer a comprehensive benefits package, including medical coverage, tuition reimbursement, and a culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient service, we encourage you to apply for this exciting opportunity.



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