Customer Service Representative I

5 days ago


Fostoria, Ohio, United States Mennel Milling Full time
Job Summary

The Customer Service Representative I - Flour Sales and Marketing Coordinator will be responsible for coordinating internal and external activities related to the sales and marketing of flour, flour co-products, and bakery mixes. This position will sustain the Mission and Motto and Food Safety and Quality Statement of the Mennel Milling Company.

Key Responsibilities
  • Follow all food and personal safety rules and regulations in respect to GMP's, OSHA, HACCP, the Global Food Safety Initiative, the US FDA Food Safety Modernization Act as stated in the FS&Q Statement, and sanitation guidelines as set forth by the company as listed in Corporate Health, Safety & Environmental (HSE) and attend all required training sessions.
  • Maintain the department/facility in an everyday audit ready condition.
  • Maintains customer order entry, ensuring accurate and timely processing of enquires.
  • Responsible for invoice processing and accounts receivables tracking.
  • Responsible for acknowledging and resolving customer complaints.
  • Ensures customer satisfaction and provides professional customer support.
  • Prepares and updates sales reports, statistical data, and customer information, as needed.
  • Prepares and coordinates required documentation for customers, as needed.
  • Lends support to the manufacturing and logistics departments to ensure complete and on time order processing and delivery.
  • Processes customer credit inquiries, as needed.
  • Provides feedback on the efficiency of the customer service process.
  • Provides service and support to the sales team and facility personnel.
  • Manages after hours/weekend customer issues, as needed.
Qualifications
  • An associate degree in Business or related field or equivalent experience within the industry preferred.
  • A minimum of 3 years of customer service experience.
  • Proficient with computers and various Microsoft Office products.
  • Excellent oral and written communication skills.
  • Ability to work under time pressure and with problem-solving issues.
  • Ability to work with a team.
  • Ability to prioritize tasks.


  • Fostoria, Ohio, United States Roppe Corp USA Full time

    Customer Service RepresentativeJob Category: Other (SM/TCB/FOCUS/ETC) Requisition Number: CUSTO01239Job OverviewThe Customer Service Representative plays a vital role in liaising with both internal and external clients regarding orders, products, deliveries, technical inquiries, and other related matters as necessary.Key Responsibilities:Maintain a positive...


  • Fostoria, Ohio, United States Roppe Corp USA Full time

    About the Role:Roppe Corp USA is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Communicate effectively with customers...


  • Fostoria, Ohio, United States Omni Fiber LLC Full time

    Job Description**Job Summary:**We are seeking a highly motivated and results-driven Community Sales Representative to join our team at Omni Fiber LLC. As the face of our company within the communities we serve, you will be responsible for increasing our customer base and representing our brand at local events.Key Responsibilities:Sales and Marketing: Achieve...


  • Fostoria, Ohio, United States Omni Fiber LLC Full time

    About the RoleThe Community Sales Representative position is a key role within Omni Fiber LLC, serving as the face of the company within assigned communities. This individual is responsible for increasing the number of Omni Fiber customers and representing the company at community events.Key ResponsibilitiesAchieve or exceed a monthly sales quota by selling...

  • Tax Professional I

    10 hours ago


    Fostoria, Ohio, United States H&R Block Full time

    About H&R BlockWe are a leading provider of tax preparation and financial services, committed to helping individuals and businesses navigate the complexities of tax law. Our mission is to provide exceptional service, expertise, and support to our clients, while fostering a culture of trust, care, and connection among our team members.Job SummaryWe are...


  • Fostoria, Ohio, United States ProMedica Health System, Inc. Full time

    Job Summary:As an Environmental Services Technician with ProMedica Health System, Inc., you will play a vital role in maintaining a safe, hygienic, and aesthetically pleasing care environment. Your daily duties will involve executing tasks that ensure the well-being of our patients and staff.Key Responsibilities:Execute daily duties to maintain a safe and...

  • Sales Associate

    2 days ago


    Fostoria, Ohio, United States Great Lakes Ace Hardware Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Great Lakes Ace Hardware. As a Sales Associate, you will be responsible for providing exceptional customer service, generating sales, and maintaining a high level of product knowledge.Key ResponsibilitiesProvide outstanding customer service by greeting...


  • Fostoria, Ohio, United States Mennel Full time

    Job SummaryWe are seeking a highly skilled Sales Manager to join our team at Mennel Milling Company. As a Sales Manager, you will be responsible for managing and coordinating internal and external activities related to the sales and marketing of flour and bakery mix products.Key ResponsibilitiesCustomer Relationship Management: Develop and maintain strong...


  • Fostoria, Ohio, United States Roppe Corp USA Full time

    Customer Service RepresentativeJob Category: Other (SM/TCB/FOCUS/ETC) Requisition Number: CUSTO01239Job DetailsDescriptionJob SummaryThe role involves engaging with both internal and external clients regarding inquiries related to orders, products, deliveries, technical details, and other related matters as necessary.Key Responsibilities:Foster a positive...


  • Fostoria, Ohio, United States Mennel Full time

    About the RoleWe are seeking a highly skilled and experienced Sales Manager to join our team at Mennel Milling Company. As a Sales Manager, you will be responsible for managing and coordinating internal and external activities related to the sales and marketing of flour and bakery mix products.Key ResponsibilitiesCustomer Relationship Management: Develop and...


  • Fostoria, Ohio, United States Domino's Pizza LLC Full time

    Job Summary:We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Domino's Pizza LLC. As a key member of our management team, you will be responsible for overseeing all aspects of our store operations, including customer service, inventory management, and team leadership.Key Responsibilities:Customer Service:...


  • Fostoria, Ohio, United States Great Lakes Ace Hardware Full time

    Job SummaryThis position is located at a retail store and is responsible for maintaining outstanding customer service, generating sales, merchandising product, owning assigned departments, and supporting the store management team. The Temporary Key Carrier is responsible for the overall direction of store associates and coordination of store operations in...


  • Fostoria, Ohio, United States Certified Oil Full time

    Are you an enthusiastic and dedicated retail professional seeking to elevate your career? Do you enjoy assisting others and collaborating within a team? If you thrive in dynamic environments and possess prior experience in retail or food service management, we want to hear from you! At Certified Oil, we believe you could be an invaluable addition to our...

  • Security Officer

    7 days ago


    Fostoria, Ohio, United States ProMedica Full time

    Job TitleSecurity Officer - Hospital Safety SpecialistJob SummaryProMedica Fostoria Community Hospital is seeking a highly skilled Security Officer to join our team. As a Security Officer, you will play a critical role in maintaining the safety and security of our patients, employees, and visitors.Key ResponsibilitiesSecurity and Safety: Maintain the...


  • Fostoria, Ohio, United States ProMedica Health System, Inc. Full time

    Position OverviewAs a vital member of our healthcare community, you will play a crucial role in ensuring smooth patient interactions. ProMedica Health System, Inc. boasts a network of over 500 healthcare professionals, including physicians and advanced practice providers, making us a leader in comprehensive health services.Key ResponsibilitiesFacilitate...


  • Fostoria, Ohio, United States Aurora Innovations Full time

    Aurora Innovations is a dynamic and collaborative company that values sustainability and innovation. As a strong, forward-thinking group, we are committed to a stable growth path. For over 60 years, our employees have found opportunities and security with us.Our guiding principle is to prioritize people and the environment. Under this principle, Aurora...


  • Fostoria, Ohio, United States ProMedica Full time

    **Job Details****Security Officer - Hospital Safety Specialist**This role is responsible for maintaining the security and safety of hospital property, ensuring the well-being of employees, patients, and visitors.**Key Responsibilities:**Maintain a safe and secure environment by monitoring hospital property and responding to incidents.Enforce hospital...

  • Security Officer

    7 days ago


    Fostoria, Ohio, United States ProMedica Full time

    **Job Summary**ProMedica is seeking a highly skilled Security Officer to maintain the safety and security of our hospital property. As a key member of our security team, you will be responsible for ensuring the well-being of employees, patients, and visitors.**Key Responsibilities:**Maintain a safe and secure environment by monitoring hospital property and...


  • Fostoria, Ohio, United States Activ8 Full time

    Position Overview:An automotive components manufacturing firm is seeking a Quality Auditor. This role involves the creation, assessment, and auditing of documentation to ensure adherence to IATF 16949 standards.Employment Type:This is a full-time role offering a comprehensive benefits package, including medical, dental, vision, life insurance, 401(K), paid...


  • Fostoria, Ohio, United States Activ8 Full time

    Position Overview:An automotive components production firm is seeking a Quality Auditor. In this role, you will be tasked with developing, assessing, and auditing documentation to ensure adherence to IATF 16949 standards.This is a full-time opportunity that offers a comprehensive benefits package, including medical, dental, vision, life insurance, 401 (K),...