Beverage Service Specialist at Varsity Pins
2 weeks ago
Salary: Tipped Position
Project 2231, a lively hospitality and entertainment organization, is in search of a committed and service-oriented Cocktail Server to enhance our vibrant atmosphere. As a Cocktail Server, you will be essential in providing outstanding service to our guests, ensuring they have a remarkable experience while contributing to the success of our venue.
Key Responsibilities:
- Welcome guests warmly, establishing a positive initial interaction.
Provide detailed menu insights, make thoughtful recommendations, and respond to inquiries about food and beverage options. - Accurately take customer orders using our point-of-sale system, ensuring efficiency.
- Skillfully prepare and serve a diverse range of alcoholic and non-alcoholic drinks, showcasing creativity and precision.
- Mix and present cocktails according to established guidelines, maintaining consistent quality.
- Work closely with kitchen personnel to guarantee timely and precise food order delivery.
- Proactively monitor guest needs, addressing requests or concerns promptly.
- Keep a tidy and organized workspace, including the bar and adjacent areas.
- Follow responsible alcohol service protocols, ensuring compliance with legal standards.
- Manage cash and credit transactions accurately, maintaining an orderly cash drawer.
- Promote additional items and highlight ongoing specials to enhance the guest experience.
- Engage in suggestive selling techniques to maximize revenue and improve customer satisfaction.
- Assist with opening and closing tasks, including setup, restocking, and cleaning duties.
- Participate in team meetings and training to stay informed about menu offerings and company policies.
- Foster a positive and collaborative work environment, encouraging teamwork and support among colleagues.
Qualifications:
- Previous experience in a bartending, cocktail serving, or similar hospitality role is preferred.
- Familiarity with drink recipes, mixing methods, and cocktail presentation is advantageous.
- Exceptional customer service abilities, creating a friendly and engaging atmosphere.
- Strong verbal and non-verbal communication skills for effective interaction with guests and team members.
- Ability to multitask and perform efficiently in a fast-paced setting.
- Attention to detail, ensuring accuracy in order taking and drink preparation.
- Basic math skills for transaction handling, bill calculations, and providing correct change.
- Understanding of responsible alcohol service practices and relevant legal regulations.
- Flexibility to work evenings, weekends, and holidays as needed.
- Positive demeanor, punctuality, and a strong sense of professionalism.
- Must be at least 18 years old.
- Must acquire a TABC license within the first month of employment.
Physical Requirements:
- Ability to stand, walk, and move for extended periods.
- Lift and carry trays and supplies weighing up to 25 pounds.
- Bend, stoop, and reach for cleaning and stocking tasks.
Job Type: Part-Time; evenings, nights, weekends, and holidays.
We value individuals who are passionate about providing exceptional service and contributing to a lively atmosphere.
*Project 2231 is an equal opportunity employer, welcoming applications from candidates of diverse backgrounds and experiences.*
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