Beverage Service Specialist at Varsity Pins

2 weeks ago


Clarksville, Tennessee, United States Project 2231 Full time
Job Overview

Salary: Tipped Position

Project 2231, a lively hospitality and entertainment organization, is in search of a committed and service-oriented Cocktail Server to enhance our vibrant atmosphere. As a Cocktail Server, you will be essential in providing outstanding service to our guests, ensuring they have a remarkable experience while contributing to the success of our venue.

Key Responsibilities:

  • Welcome guests warmly, establishing a positive initial interaction.
    Provide detailed menu insights, make thoughtful recommendations, and respond to inquiries about food and beverage options.
  • Accurately take customer orders using our point-of-sale system, ensuring efficiency.
  • Skillfully prepare and serve a diverse range of alcoholic and non-alcoholic drinks, showcasing creativity and precision.
  • Mix and present cocktails according to established guidelines, maintaining consistent quality.
  • Work closely with kitchen personnel to guarantee timely and precise food order delivery.
  • Proactively monitor guest needs, addressing requests or concerns promptly.
  • Keep a tidy and organized workspace, including the bar and adjacent areas.
  • Follow responsible alcohol service protocols, ensuring compliance with legal standards.
  • Manage cash and credit transactions accurately, maintaining an orderly cash drawer.
  • Promote additional items and highlight ongoing specials to enhance the guest experience.
  • Engage in suggestive selling techniques to maximize revenue and improve customer satisfaction.
  • Assist with opening and closing tasks, including setup, restocking, and cleaning duties.
  • Participate in team meetings and training to stay informed about menu offerings and company policies.
  • Foster a positive and collaborative work environment, encouraging teamwork and support among colleagues.

Qualifications:

  • Previous experience in a bartending, cocktail serving, or similar hospitality role is preferred.
  • Familiarity with drink recipes, mixing methods, and cocktail presentation is advantageous.
  • Exceptional customer service abilities, creating a friendly and engaging atmosphere.
  • Strong verbal and non-verbal communication skills for effective interaction with guests and team members.
  • Ability to multitask and perform efficiently in a fast-paced setting.
  • Attention to detail, ensuring accuracy in order taking and drink preparation.
  • Basic math skills for transaction handling, bill calculations, and providing correct change.
  • Understanding of responsible alcohol service practices and relevant legal regulations.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Positive demeanor, punctuality, and a strong sense of professionalism.
  • Must be at least 18 years old.
  • Must acquire a TABC license within the first month of employment.

Physical Requirements:

  • Ability to stand, walk, and move for extended periods.
  • Lift and carry trays and supplies weighing up to 25 pounds.
  • Bend, stoop, and reach for cleaning and stocking tasks.

Job Type: Part-Time; evenings, nights, weekends, and holidays.

We value individuals who are passionate about providing exceptional service and contributing to a lively atmosphere.

*Project 2231 is an equal opportunity employer, welcoming applications from candidates of diverse backgrounds and experiences.*



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