Beverage Service Specialist at Varsity Pins

2 weeks ago

Clarksville, Tennessee, United States Project 2231 Full time
Job Overview

Position: Tipped Role
Location: Clarksville, TN

Varsity Pins, a lively and engaging entertainment venue, is on the lookout for a committed and customer-oriented Cocktail Server to enhance our service team. In this role, you will be essential in providing outstanding service to our guests, ensuring a delightful experience that contributes to the success of our establishment.

Key Responsibilities:

  • Welcome guests warmly, establishing a positive first impression.
    Provide detailed menu information, offer recommendations, and address inquiries regarding food and beverage options.
  • Accurately take customer orders using our point-of-sale system.
  • Skillfully prepare and serve a range of alcoholic and non-alcoholic drinks with attention to detail.
  • Mix and garnish cocktails according to established recipes, maintaining consistent quality.
  • Work closely with kitchen staff to ensure timely and precise delivery of food orders.
  • Anticipate and monitor guest needs, addressing requests or concerns promptly.
  • Keep a clean and organized workspace, including the bar and adjacent areas.
  • Follow responsible alcohol service policies, ensuring compliance with legal standards.
  • Manage cash and credit transactions accurately, maintaining an organized cash drawer.
  • Promote additional items and highlight ongoing specials to enhance the guest experience.
  • Engage in suggestive selling to maximize revenue and improve customer satisfaction.
  • Assist with opening and closing tasks, including setup, restocking, and cleaning duties.
  • Participate in team meetings and training sessions to stay informed about menu items and company policies.
  • Foster a positive and collaborative work environment, encouraging teamwork and support among colleagues.

Qualifications:

  • Previous experience as a bartender, cocktail server, or in a related hospitality role is preferred.
  • Familiarity with drink recipes, mixing techniques, and cocktail presentation is advantageous.
  • Exceptional customer service skills, capable of creating a friendly and engaging atmosphere.
  • Strong communication abilities, both verbal and non-verbal, to interact effectively with guests and team members.
  • Ability to multitask and perform efficiently in a fast-paced environment.
  • Attention to detail, ensuring accuracy in order taking and drink preparation.
  • Basic math skills for handling transactions, calculating bills, and providing correct change.
  • Understanding of responsible alcohol service practices and legal regulations.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Positive attitude, punctuality, and professionalism are essential.
  • Must be at least 18 years old.
  • Must obtain a TABC license within the first month of employment.

Physical Requirements:

  • Ability to stand, walk, and move around for extended periods.
  • Lift and carry trays and supplies weighing up to 25 pounds.
  • Bend, stoop, and reach to perform cleaning and stocking tasks.

This position is part-time, requiring availability during evenings, nights, weekends, and holidays.

Project 2231 is a family-owned Hospitality and Entertainment company that operates various venues, including Miss Lucille's Marketplace, Miss Lucille's Café, Dock 17, The City Forum, ACME Athletics, and Varsity Pins.

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