Clinical Director of Outpatient Behavioral Health Services
4 weeks ago
The Downtown Emergency Service Center (DESC) is seeking a highly experienced and skilled Clinical Director to lead its Outpatient Behavioral Health division. As a key member of the Clinical department, the successful candidate will be responsible for overseeing the delivery of high-quality behavioral health services to individuals experiencing homelessness and chronic health conditions.
The Outpatient Behavioral Health division includes approximately 200 staff members across multiple programs, serving over 1,900 individuals at any given time. The successful candidate will be responsible for promoting integration between clinical, medical, and housing/shelter programs, implementing DEI practices, and leading or assisting in the implementation of new programs or projects.
The ideal candidate will have a strong understanding of DEI work and its implementation throughout clinical work, as well as experience in planning and managing clinical programs. They will also possess excellent written and oral communication skills, including the ability to articulate complex concepts.
The Clinical Director will be responsible for overseeing the development and implementation of clinical programs, ensuring compliance with relevant state and local regulatory guidelines, and managing and leading practice improvement initiatives. They will also be responsible for maintaining a working knowledge of contracts and compliance issues, data reporting, and financial models.
The successful candidate will be a collaborative leader who can work effectively with staff from various backgrounds and communicate changes in the department to senior managers. They will also be responsible for promoting cross-program consistency and broad support for developing supervisors and project managers.
Key Responsibilities:
- Provide oversight of DESC's outpatient behavioral health activities and all assigned programs.
- Supervise Senior Managers in the division as well as relevant clinic managers and division support staff.
- Collaborate with other DESC departments to operate the clinic sites; collaborate with Harborview Medical Center on joint operational issues at clinic sites; provide oversight of clinic safety/security and equity strategies implemented throughout operations.
- In conjunction with the Sr. Director of Clinical Programs, develop implementation strategies and execute launch of agency initiatives in the Clinical department.
- Collaboratively coach and advise Senior Clinical Program Manager team and coordinators, focusing on the day-to-day operations of each program and escalating issues to Sr. Director for awareness and action.
- Assist in overseeing operating procedures and duties for clinical programs in concert with relevant staff in the Medical, Housing, Quality and Information Management, Facilities, HR, Organizational Equity and Inclusion, and Finance to ensure all programs are being implemented and maintained at the highest level of performance.
- Closely collaborate with Quality and Information Management, Medical, and other departments to advance agency wide healthcare integration priorities across the clinical programs.
- In conjunction with DESC equity leaders, incorporate a thorough equity framework for all aspects of work across the Clinical departments.
- In conjunction with DESC's Training department and clinical coordinators, develop, improve, and implement training across the clinical department and when appropriate across agency.
- Support and assist supervisors, project, and program managers to troubleshoot and solve issues related to IS or facilities/maintenance; manage work and clinic spaces; liaison with fleet management.
- Maintain a working knowledge of contracts and compliance issues, data reporting, understanding financial models and assist in adjusting to be more financially sound.
- Maintain familiarity with relevant contracts and regulatory and procedural requirements associated with project operations; work with contract teams to maintain high performance standards.
- Write and refine procedures as needed in coordination with relevant managers.
- Help facilitate meetings to ensure that all critical incidents related to staff and client assaults are being reviewed and receiving appropriate follow-up.
- Be aware of all clinical programs in the continuum of services and be available to cover for Sr. Managers when away, or position is vacant.
- Maintain collaborative relationships with other Directors, and awareness of the work that is done in each of these departments. Communicate changes in these departments, offer guidance on how and when to access services to Sr. Managers.
- Remain aware of the connection between contract compliance, reports, quality improvement and training and assist Sr. Managers in strengthening their portfolios.
- Have working knowledge of state and local regulatory and contract requirements, to assist Sr. Managers with audits and quality improvement of programs.
- Help organize and facilitate department wide hiring events to promote efficiency and consistency, in collaboration with HR department recruiters and hiring and onboarding specialists.
- Facilitate forums and skill building sessions for mid-level supervisors and managers to promote cross program consistency and broad support for developing supervisors and project managers.
- Other duties as assigned.
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Seattle, Washington, United States Downtown Emergency Service Center Full timeJob SummaryThe Clinical Director of Outpatient Behavioral Health will oversee the operations of DESC's outpatient behavioral health programs, ensuring high-quality services are provided to individuals with complex needs. This leadership position will report to the Senior Director of Clinical Programs and collaborate with the Director of Mobile Response.Key...
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Seattle, Washington, United States Downtown Emergency Service Center Full timeAbout the RoleThe Downtown Emergency Service Center (DESC) is seeking a highly experienced and skilled Clinical Director to lead its Outpatient Behavioral Health department. As a key member of the Clinical leadership team, the successful candidate will be responsible for overseeing the delivery of high-quality behavioral health services to individuals...
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Seattle, Washington, United States Downtown Emergency Service Center Full timeAbout the JobThe Clinical Director of Outpatient Behavioral Health is a leadership position in DESC's Clinical department, reporting to the Senior Director of Clinical Programs and collaborating with the Director of Mobile Response on overall department leadership.This role oversees DESC's outpatient behavioral health activities and all assigned programs,...
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Seattle, Washington, United States Downtown Emergency Service Center Full timeJob Title: Clinical Director of Outpatient Behavioral HealthAt Downtown Emergency Service Center (DESC), we are seeking a highly skilled and experienced Clinical Director to lead our Outpatient Behavioral Health division. As a key member of our Clinical department, you will be responsible for overseeing the delivery of high-quality mental health services to...
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Seattle, Washington, United States Downtown Emergency Service Center Full timeAbout the JobThe Downtown Emergency Service Center (DESC) is seeking a highly experienced and skilled Clinical Director to lead our Outpatient Behavioral Health Services. As a key member of our Clinical Department, you will be responsible for overseeing the development and implementation of clinical programs, services, and initiatives that support the health...
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Seattle, Washington, United States DESC Full timeAbout the JobThe Director of Outpatient Behavioral Health is a leadership position in DESC's Clinical department, reporting to the Senior Director of Clinical Programs and collaborating with the Director of Mobile Response on overall department leadership.Job SummaryThe Outpatient Behavioral Health division includes about 200 staff across multiple programs...
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Seattle, Washington, United States Downtown Emergency Service Center Full timeAbout the JobThe Downtown Emergency Service Center (DESC) is seeking a highly skilled and experienced Director of Outpatient Behavioral Health Services to lead our clinical team. As a key member of our leadership team, you will be responsible for overseeing the development and implementation of our outpatient behavioral health programs, ensuring high-quality...
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Seattle, Washington, United States Downtown Emergency Service Center Full timeAbout the JobThe Downtown Emergency Service Center (DESC) is seeking a highly experienced and skilled Clinical Director to lead our Outpatient Behavioral Health team. As a key member of our Clinical department, you will be responsible for overseeing the development and implementation of clinical programs, services, and initiatives that support the health and...
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Seattle, Washington, United States Downtown Emergency Service Center Full timeAbout the Role:The Downtown Emergency Service Center (DESC) is seeking a highly skilled and experienced Director of Outpatient Behavioral Health to lead our Clinical Department. As a key member of our leadership team, you will be responsible for overseeing the development and implementation of our outpatient behavioral health programs, ensuring high-quality...
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Seattle, Washington, United States Downtown Emergency Service Center Full timeAbout the Job:The Downtown Emergency Service Center (DESC) is seeking a highly skilled and experienced Director of Outpatient Behavioral Health to lead our Clinical Department. As a key member of our leadership team, you will be responsible for overseeing the delivery of high-quality outpatient behavioral health services to our clients.The ideal candidate...
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Seattle, Washington, United States Downtown Emergency Service Center Full timeAbout the JobThe Downtown Emergency Service Center (DESC) is seeking a highly skilled and experienced Director of Outpatient Behavioral Health to lead our Clinical Department. As a key member of our leadership team, you will be responsible for overseeing the development and implementation of clinical programs, services, and initiatives that support the...
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