VP Global Revenue Operations

1 week ago

Maple Plain, Minnesota, United States Proto Labs Full time
VP Global Revenue Operations

Proto Labs is seeking a highly skilled and experienced VP Global Revenue Operations to join our team. As a strategic leader, you will be responsible for driving revenue growth and optimizing the effectiveness of our revenue-generating teams.

Key Responsibilities:
  • Lead the strategic development of sales and marketing processes to optimize customer acquisition, retention, and market positioning.
  • Collaborate with senior leadership to develop and implement revenue strategies aligned with company goals and objectives.
  • Foster a culture of innovation and operational excellence in revenue operations practices.
  • Optimize the go-to-market technology stack and recommend changes to improve data integrity and customer experience.
  • Drive improvements in reporting on sales quota attainment, pipeline stages, and sales forecasting.
  • Provide analytics and insights to sales & finance leadership to measure key performance indicators.
  • Lead the Sales Enablement team to improve onboarding, skill-building, and training programs.
  • Collaborate with other internal teams to design and implement streamlined workflows focused on the customer.
  • Support go-to-market teams with renewals and deal strategy, while providing analytics to review account plans.
  • Develop and manage global sales forecasting, planning, reporting, and analytics infrastructure.
  • Generate and present reports to executive leadership, highlighting achievements, challenges, and actionable insights.
  • Ensure high levels of quality, accuracy, and process consistency in sales planning and forecasting efforts.
  • Oversee the implementation and management of the sales tech stack and CRM systems (e.g., Salesforce).
  • Develop enhancements within CRM for a fully aligned 360-degree view of the customer.
  • Partner with Engineering/IT teams to ensure technology investments align with company-wide requirements.
  • Build and lead a high-performing revenue operations team, providing mentorship and professional development opportunities.
  • Foster a culture of continuous learning and training, ensuring wins are shared and losses are avoided.
  • Develop and implement a comprehensive onboarding program to decrease time from hire to productivity.
  • Develops and recommends sales force quotas and commission models to regional VPs of Sales and Customer Success.
  • Coordinates with sales leadership to lead efficient and accurate reporting initiatives.
  • Develops new reporting tools as needed.
  • Works closely with regional VP of Sales and Customer Success, Finance, and HR to establish and oversee the administration of sales compensation program and rules, policies, and procedures.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, Finance, or a related field; MBA or equivalent advanced degree preferred, or equivalent experience.
  • 15+ years of relevant experience in revenue operations, sales operations, or a related role within digital manufacturing, technology, life sciences, or a high-growth tech environment is preferred.
  • 5+ years of experience in an ecommerce company serving tens of thousands of customers European and/or Asian experience ideally having 3-5 years of in-market experience outside the U.S.
  • Experience successfully managing analytically rigorous corporate initiatives.
  • Strong technical experience with CRM systems (e.g., Salesforce), sales automation tools, and business intelligence platforms.
  • Excellent written and verbal communication skills with an ability to simplify complex analytics into actionable insights for multiple internal audiences.
  • Able to resolve fast-paced issues/challenges and proven ability to successfully handle multiple projects.
  • Must be self-directed and be able to work well under pressure, multi-task, and meet deadlines.
  • High ethical standards and have evidence of working collaboratively in a cross-functional business.
  • Demonstrated proficiency and consistency in Company sales processes, practices, and policies.
  • Able to collaborate; effectively working across multiple levels, roles, and functions in the organization.
  • Strong analytical thinking and numerical ability, problem-solving skills, and communications skills (both written and oral) with attention to detail.
  • Highly strategic and forward-thinking.
  • Must be a team player with excellent interpersonal skills and a commitment to...

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