Underwriting Support Specialist II

4 days ago


Orlando, Florida, United States Frontline Insurance Full time
{"title": "Underwriting Support Specialist", "description": "Job Summary

Frontline Insurance is seeking a skilled Underwriting Support Specialist to join our Personal Lines Underwriting Department. As a key member of our team, you will provide administrative and research support while delivering outstanding customer service to agency partners, mortgage companies, and insureds.

Key Responsibilities

  • Process endorsements to existing policies, from simple to complex.
  • Assist agency partners and insureds with accessing the insured/agency portal, troubleshooting issues, and submitting IT tickets as needed.
  • Establish effective relationships and provide exceptional customer service by answering policy, endorsement, and billing inquiries via phone, email, or in person.
  • Support the Personal Lines Underwriting Department with projects aimed at improving efficiency and accuracy.
  • Manage the linking of queues in Image Now to ensure endorsement work is routed correctly.

Requirements

  • Education: High School diploma or GED required; undergraduate education preferred.
  • Experience: Minimum of 2 years' experience and/or training in P&C Insurance, or an equivalent combination of education and experience.
  • Certifications: Active 440, 2044, or 220 license required; an insurance-related designation or license for Property and Casualty Insurance is preferred.
  • Skills: Strong customer service and communication skills, proficiency in Microsoft Office applications, and ability to handle multiple tasks and prioritize effectively.

About Frontline Insurance

At Frontline Insurance, we offer a comprehensive benefits package to support your overall well-being. Enjoy company-sponsored Medical, Dental, Vision, Life, and Disability insurance (both Short-Term and Long-Term); we also provide Pet Insurance, and four weeks of PTO. Plan for your future with our 401(k) Retirement Plan, where we match 100% for the first 3% you contribute and 200% of the next 3%. Plus, our business casual environment ensures you can feel comfortable while doing your best work.

", "lang_code": "en"}

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