IT Support Specialist II

3 days ago


Orlando, Florida, United States Frontline Insurance Full time
Job Title: IT Support Specialist II

Frontline Insurance is seeking a skilled IT Support Specialist II to join our Service Desk team. As a key member of our IT team, you will play a crucial role in providing advanced technical assistance, supporting project needs, and managing application monitoring.

Key Responsibilities:
  • Provide Tier II technical support with exceptional customer service to our internal customers.
  • Troubleshoot, diagnose, and resolve application issues using standard procedures and support tools.
  • Log and manage all support requests through our ticketing system, ensuring timely and effective resolution.
  • Serve as a primary contributor and reviewer of knowledge base content, aiding in the ongoing improvement of our support processes.
  • Lead and deliver on small to medium-sized projects, providing expertise and direction where needed.
  • Support the deployment of system and security patches, as well as the onboarding and offboarding of employees.
  • Manage and maintain Office 365, Active Directory, and other SaaS products, ensuring smooth operation and security.
Requirements:
  • Education: Associate Degree in IT, Computer Studies, Information Systems, or a related technical discipline.
  • Experience: 3-5 years of IT hardware/software support experience.
  • Certifications: A+ Certification, MCSE is a plus.
  • Skills:
    • Proficiency in Microsoft Windows client operating systems (Windows 11) and Office 365.
    • Knowledge of basic TCP/IP Networking Protocols.
    • Strong problem-solving skills with a keen attention to detail.
    • Excellent time management skills, with the ability to multitask and balance competing priorities.
    • A strong customer service approach to support
About Frontline Insurance:

Frontline Insurance is a forward-thinking company that values creativity, collaboration, and technical excellence. We offer a comprehensive benefits package to support your overall well-being, including company-sponsored Medical, Dental, Vision, Life, and Disability insurance, as well as a 401(k) Retirement Plan with a 100% match for the first 3% you contribute and 200% of the next 3%.

We are committed to providing a supportive environment that prioritizes Integrity, Patriotism, Family, and Creativity. If you're excited about this opportunity and want to be part of a dynamic team, we'd love to hear from you.



  • Orlando, Florida, United States CrossLink Professional Tax Solutions Full time

    Job Title: Technical Support Specialist IIAt CrossLink Professional Tax Solutions, we are seeking a highly skilled Technical Support Specialist II to join our team. As a key member of our technical support department, you will be responsible for providing exceptional technical support and service to our customers.Key Responsibilities:Provide technical...


  • Orlando, Florida, United States CrossLink Professional Tax Solutions Full time

    **Job Summary**CrossLink Professional Tax Solutions is seeking a highly skilled Technical Support Specialist II to join our team. As a Technical Support Specialist II, you will be the main contact for customers to provide technical support and service for our products.**Key Responsibilities:**Provide technical support and service to customers via various...


  • Orlando, Florida, United States CrossLink Professional Tax Solutions Full time

    **Job Summary**CrossLink Professional Tax Solutions is seeking a highly skilled Technical Support Specialist II to join our team. As a Technical Support Specialist II, you will be the main contact for customers to provide technical support and service for our products.**Key Responsibilities:**Provide technical support and service to customers via various...


  • Orlando, Florida, United States Strategic Systems Full time

    Job OverviewPosition Title: IT Support Specialist IILocation: Tallahassee, FLContract Duration: 3 Months with potential for permanent placementWorking Hours: 8:30 AM to 5:30 PM, minimal overtime expectedCompensation: $25 per hour on W2Role ResponsibilitiesThis role requires in-person support and will primarily focus on:Providing IT desktop assistance and...


  • Orlando, Florida, United States Venu+ Full time

    Client Support Specialist II - Entertainment SectorAbout VENU+VENU+ stands at the forefront of outsourced revenue-sharing services, focusing on guest mobility, storage solutions, merchandise, and entertainment offerings for retail, leisure, and amusement venues globally. Our commitment lies in fostering a vibrant workplace that encourages employee...


  • Orlando, Florida, United States UCF Hotel Venture II Full time

    **About Us**At UCF Hotel Venture II, we're committed to delivering exceptional experiences for our guests and creating a positive impact on our community.**Our Culture**We value a culture that's inclusive, dynamic, and focused on growth. Our team members are empowered to make a difference and have fun every day.**What We Offer**We provide a comprehensive...


  • Orlando, Florida, United States Strategic Systems Full time

    Job Title: Desktop Support Technician IILocation: Orlando, FloridaContract Duration: 3 Months contract to hireWork Hours: 8:30 AM to 5:30 PM - minimal overtime expectedCompensation: $25/hour on W2Position Overview:This role requires an in-person presence to provide essential IT desktop support services. The ideal candidate will possess exceptional customer...


  • Orlando, Florida, United States Strategic Systems Full time

    Job Title: Desktop Support Technician IILocation: Orlando, FloridaContract Duration: 3 Months contract to hireWorking Hours: 8:30 AM to 5:30 PM - minimal overtime expectedCompensation: $25/hour on W2Position Overview:This role is primarily focused on providing in-person IT desktop support. The ideal candidate will possess exceptional customer service...


  • Orlando, Florida, United States Strategic Systems Full time

    Job Title: Desktop Support Technician IILocation: Orlando, Florida 32801Contract Duration: 3 Months contract to hireWork Hours: 8:30 AM to 5:30 PM - minimal overtimeCompensation: $25/hour on W2Position Overview:This role requires an in-person presence to provide essential IT desktop support. The ideal candidate will possess strong customer service abilities...


  • Orlando, Florida, United States Strategic Systems Full time

    Job Title: Desktop Support Technician IILocation: Orlando, FloridaContract Duration: 3 Months contract to hireWork Hours: 8:30 AM to 5:30 PM - minimal overtime expectedCompensation: $25 per hour on W2Position Overview:This role is primarily focused on providing in-person IT desktop support. The ideal candidate will possess exceptional customer service...


  • Orlando, Florida, United States Strategic Systems Full time

    Job Title: Desktop Support Technician IILocation: Orlando, FloridaContract Duration: 3 Months contract to hireWork Hours: 8:30 AM to 5:30 PM - minimal overtime expectedCompensation: $25/hour on W2Position Overview:This role is primarily focused on providing in-person IT desktop support. The ideal candidate will possess exceptional customer service skills and...


  • Orlando, Florida, United States University of Central Florida Full time

    The Registrar Specialist II RoleThis position is a key member of the Student Success and Well-Being Registrar's Office at the University of Central Florida. The Registrar Specialist II will be responsible for managing Associate of Arts degree applications, troubleshooting the application process, and awarding AA degrees in the system. This role will also...


  • Orlando, Florida, United States University of Central Florida Full time

    The Registrar Specialist II RoleThis position is a key member of the Student Success and Well-Being Registrar's Office at the University of Central Florida. The Registrar Specialist II will be responsible for managing Associate of Arts degree applications, troubleshooting the application process, and awarding AA degrees in the system. This role will also...


  • Orlando, Florida, United States Strategic Systems Full time

    Job Title: Desktop Support Technician IILocation: Orlando, FloridaContract Duration: 3 Months contract to hireWork Hours: 8:30 AM to 5:30 PM - minimal overtime expectedCompensation: $25/hour on W2Position Overview:This role requires an individual to provide comprehensive IT desktop support in a professional environment. The ideal candidate will possess...


  • Orlando, Florida, United States Aspire Health Partners Full time

    Job Title: Assessment Specialist IIAbout the Role:We are seeking a highly skilled Assessment Specialist II to join our team at Aspire Health Partners. As a key member of our clinical staff, you will be responsible for providing comprehensive assessments, diagnoses, and referrals for individuals seeking mental health or substance abuse services.Key...


  • Orlando, Florida, United States Smart City Solutions II, LLC Full time

    Job DescriptionCompany OverviewSmart City Solutions II, LLC is a leading provider of telecommunications services, dedicated to delivering cutting-edge solutions to its customers. With a rich history of innovation and customer satisfaction, we continue to evolve and expand our services to meet the growing demands of the industry.Our company operates with a...


  • Orlando, Florida, United States YSJ SUPPORT SERVICES CORP Full time

    Job Opportunity: Client Support Specialist at YSJ Support Services CorpAre you eager to gain meaningful experience in social services while contributing positively to the community?YSJ Support Services Corp is on the lookout for dedicated Client Support Specialists. Our organization is committed to delivering exceptional case management services aimed at...

  • HVAC Specialist II

    18 hours ago


    Orlando, Florida, United States Brooksource Full time

    HVAC Specialist II Job DescriptionBrooksource is seeking a skilled HVAC Specialist II to join their Facilities and Business Operations team. This role provides essential support for the operational maintenance and sanitation of campus buildings, ensuring a safe, functional, clean, efficient, and attractive living and learning environment.Key...

  • HVAC Specialist II

    2 weeks ago


    Orlando, Florida, United States Brooksource Full time

    HVAC Technician II PositionOn-Site in Orlando, FL 6-month Contract to Hire OpportunityFacilities and Business Operations:Our client, a leading educational institution, is seeking a skilled HVAC Specialist II to join their Facilities and Business Operations team. This team is dedicated to creating a safe, functional, and clean environment for faculty, staff,...


  • Orlando, Florida, United States University of Central Florida Full time

    The Registrar Specialist II RoleThis position is primarily responsible for managing Associate of Arts degree applications and troubleshooting the application process. The Registrar Specialist II will work closely with the Graduation Coordinator to award AA degrees in the system and ensure fulfillment of AA diplomas.Key Responsibilities:Manage and maintain...