Bilingual Customer Service Representative
2 weeks ago
CareSouth Carolina is seeking a highly skilled and multilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers, ensuring their needs are met and exceeded.
Key Responsibilities:- Answering phone calls and responding to customer inquiries in a timely and professional manner.
- Scheduling appointments and rescheduling as needed.
- Taking medication refill requests and updating patient demographic information.
- Transferring calls to the Call Center nurses as needed.
- Maintaining confidentiality and adhering to HIPAA and JCAHO standards.
- High school diploma or equivalent.
- Three to five years of experience in a customer service or related field.
- Fluency in Spanish (verbal and written).
This is a full-time position, 40 hours per week, Monday through Friday, 7:30 a.m. to 4:00 p.m. or 9:30 a.m. to 6:00 p.m. The work environment is fast-paced and dynamic, requiring excellent communication and problem-solving skills.
Why Join Our Team?CareSouth Carolina is committed to providing equal employment opportunities to all. We seek to have a diverse, inclusive workforce and encourage applications from all qualified individuals without regard to race, color, age, sex, gender identity or expression, sexual orientation, religion, marital status, citizenship, disability, or veteran status.
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Hartsville, United States Caresouth Carolina Full timeJob Title: Bilingual Customer Service RepresentativeCareSouth Carolina is seeking a highly skilled and multilingual customer service representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to our patients and employees in a respectful and compassionate manner.Key...
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Bilingual Customer Service Representative
2 weeks ago
Hartsville, United States Caresouth Carolina Full timeJob Title: Bilingual Customer Service RepresentativeCareSouth Carolina is seeking a highly skilled and multilingual customer service representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to our patients and clients.Key Responsibilities:Phone Support: Answer and respond to phone...
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Bilingual Customer Service Representative
1 month ago
Hartsville, SC , USA, United States CareSouth Carolina Full timeJob SummaryCareSouth Carolina is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our Call Center, you will be responsible for providing exceptional customer service to patients and employees in a respectful and confidential manner.Key ResponsibilitiesPatient & Employee Relationships: Interact with...
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Bilingual Customer Service Representative
1 month ago
Hartsville, SC , USA, United States CareSouth Carolina Full timeJob DescriptionCareSouth Carolina is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our Call Center, you will be responsible for providing exceptional customer service to patients and employees in a respectful and confidential manner.Key Responsibilities:Patient & Employee Relationships: Interact with...
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