Customer Service Liaison

1 day ago


Hartsville, South Carolina, United States Cee Vee Vending Full time
Job Title: Customer Service Liaison

About the Role:
Cee Vee Vending is seeking a dedicated and customer-oriented individual to serve as the primary point of contact for our clients. As a Customer Service Liaison, you will be responsible for ensuring that our clients' vending and food service needs are met promptly and efficiently.

Key Responsibilities:
  • Act as the main point of contact for customer inquiries, concerns, and service requests.
  • Provide exceptional customer service via phone, email, and in-person interactions.
  • Coordinate service and maintenance requests with our technical team.
  • Proactively identify opportunities to enhance the customer experience and implement strategies to improve satisfaction and loyalty.
  • Collaborate with internal teams to communicate customer feedback and ensure continuous improvement of our products and services.

Requirements:
  • Excellent communication and interpersonal skills.
  • High school diploma or equivalent; Bachelor's degree preferred.
  • Prior experience in customer service or a related field is highly desirable.
  • Strong problem-solving abilities and the capacity to remain calm under pressure.
  • Proficiency in Microsoft Office Suite.
  • Ability to work independently with minimal supervision and as part of a team.
  • Clean driving record.

Benefits:
  • Holiday Pay
  • Vacation
  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Vision insurance

Work Environment:
Cee Vee Vending is a leading provider of vending, micro-market, and office beverage service solutions. We pride ourselves on delivering exceptional customer service and innovative vending solutions to meet the needs of our customers. We are a Veteran-Owned company and have been in business for over 40 years.

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