Customer Service Liaison
1 day ago
About the Role:
Cee Vee Vending is seeking a dedicated and customer-oriented individual to serve as the primary point of contact for our clients. As a Customer Service Liaison, you will be responsible for ensuring that our clients' vending and food service needs are met promptly and efficiently.
Key Responsibilities:
- Act as the main point of contact for customer inquiries, concerns, and service requests.
- Provide exceptional customer service via phone, email, and in-person interactions.
- Coordinate service and maintenance requests with our technical team.
- Proactively identify opportunities to enhance the customer experience and implement strategies to improve satisfaction and loyalty.
- Collaborate with internal teams to communicate customer feedback and ensure continuous improvement of our products and services.
Requirements:
- Excellent communication and interpersonal skills.
- High school diploma or equivalent; Bachelor's degree preferred.
- Prior experience in customer service or a related field is highly desirable.
- Strong problem-solving abilities and the capacity to remain calm under pressure.
- Proficiency in Microsoft Office Suite.
- Ability to work independently with minimal supervision and as part of a team.
- Clean driving record.
Benefits:
- Holiday Pay
- Vacation
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Work Environment:
Cee Vee Vending is a leading provider of vending, micro-market, and office beverage service solutions. We pride ourselves on delivering exceptional customer service and innovative vending solutions to meet the needs of our customers. We are a Veteran-Owned company and have been in business for over 40 years.
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