Current jobs related to Enterprise Customer Success Strategist - San Francisco, California - Turing Labs Inc.

  • Enterprise Customer Success Strategist

    2 months ago

    San Francisco, California, United States Turing Labs Inc. Full time

    {"title": "Customer Success Strategist", "description": "Customer Success StrategistAt Turing Labs Inc., we're driven to build software that helps Consumer Packaged Goods (CPG) companies make products that are safer, smarter, and leaner.Our platform uses data, AI, and technology that enable CPG companies to develop best-quality innovative products 10x...

  • Enterprise Customer Success Strategist

    3 weeks ago

    San Francisco, California, United States Turing Labs Inc. Full time

    About Turing Labs Inc.Turing Labs Inc. is a pioneering company in the field of software development, dedicated to building innovative solutions for Consumer Packaged Goods (CPG) companies. Our mission is to revolutionize the product development process, making it faster, smarter, and leaner.Job Title: Enterprise Customer Success StrategistWe are seeking an...

  • Customer Success Strategist

    3 weeks ago

    San Francisco, California, United States Atlassian Full time

    Customer Success StrategistWe are seeking a highly motivated and experienced Customer Success Strategist to join our Customer Experience & Strategic Programs team. In this role, you will be responsible for developing and executing strategies that drive enterprise customer success, enhance customer experiences, and foster long-term relationships.Key...

  • Enterprise Customer Success Strategist

    4 weeks ago

    San Francisco, California, United States Persona Full time

    About the RoleAs a key member of Persona's Customer Success team, you will be responsible for driving the ultimate success of our relationships with Enterprise customers. This includes onboarding, implementation, launch, post-launch, adoption, expansion, and renewal.You will be a trusted advisor to executive and senior leadership across various functions,...

  • Customer Success Strategist

    3 weeks ago

    San Francisco, California, United States Pylon Labs Full time

    About the Role:We're seeking a highly organized and customer-focused individual to join our team as a Customer Success Strategist. As a key member of our post-sales support team, you will be responsible for helping our customers achieve success with our product.Key Responsibilities:Help customers adopt new features and functionalityIdentify and engage with...

  • Customer Success Strategist

    3 weeks ago

    San Mateo, California, United States Veryfi Full time

    Customer Success Role OverviewVeryfi is seeking a seasoned Customer Success Strategist to lead our customer-facing team and drive business growth through exceptional customer experiences. The ideal candidate will have a proven track record of success in customer-facing roles, with a strong understanding of transactional business models and data-driven...

  • Customer Success Strategist

    3 weeks ago

    San Francisco, California, United States Recruiting from Scratch Full time

    Customer Success ManagerAt Recruiting from Scratch, we're looking for a talented Customer Success Manager to join our team. As a key member of our organization, you'll play a critical role in defining our GTM decisions and ensuring our clients achieve success with our product.Responsibilities:Own and run all customer onboarding processesBuild relationships...

  • Customer Success Strategist

    4 weeks ago

    San Francisco, California, United States Scribe Full time

    About ScribeScribe is a product-led growth startup based in San Francisco, dedicated to unleashing and upleveling the world's know-how. Our mission is to empower users to document and share their knowledge effectively.The RoleWe are seeking a Customer Success Manager to join our growing Go To Market team, supporting our Enterprise customers. As a key member...

  • Customer Success Strategist

    2 weeks ago

    San Francisco, California, United States iRhythm Full time

    iRhythm: Where Innovation Meets Patient-Centric CareAs a Customer Success Strategist for iRhythm, you will be at the forefront of transforming cardiac care through strategic partnerships and innovative solutions. This is a challenging yet rewarding role that requires a unique blend of business acumen, technical expertise, and interpersonal skills.Company...

  • Customer Success Strategist

    2 months ago

    San Francisco, California, United States Lark Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at Lark. As a key member of our Customer Success team, you will be responsible for leading the charge on understanding and championing our customers.Key ResponsibilitiesHelp build the foundations of Customer Success at Lark: As an early member of our success...

  • Customer Success Strategist

    4 weeks ago

    San Francisco, California, United States Scrut Automation Full time

    About Scrut AutomationScrut Automation is a pioneering information security and compliance monitoring platform designed to empower small and medium cloud-native enterprises to develop and maintain a robust security posture, ensuring seamless compliance with various infosec standards such as SOC 2, ISO 27001, GDPR, and more.Our platform helps customers reduce...

  • Customer Success Strategist

    3 weeks ago

    San Francisco, California, United States Chef Robotics Full time

    About Chef RoboticsChef Robotics is a pioneering company that's revolutionizing the physical world by accelerating the advent of intelligent machines. With a focus on food production, our mission is to put an intelligent robot in every commercial kitchen globally.We're backed by top investors like Kleiner Perkins, Construct, Bloomberg BETA, and Promus...

  • Customer Success Strategist

    3 weeks ago

    San Francisco, California, United States Etleap Full time

    About the Role:Etleap is a leading provider of data integration solutions, empowering organizations to effortlessly centralize, transform, and manage their data for enhanced analytics and decision-making. Our innovative platform enables seamless data integration across disparate sources and democratization of data access throughout the organization.Key...

  • Enterprise Customer Success Manager

    3 weeks ago

    San Francisco, California, United States Canary Technologies Full time

    About the RoleAs a key member of our team, you will play a crucial role in driving the success of our enterprise customers. You will be responsible for leading the deployment of our solutions, fostering strong relationships with key stakeholders, and expanding our product footprint within our enterprise accounts.Key ResponsibilitiesEnterprise Deployment...

  • Enterprise Customer Success Manager

    4 weeks ago

    San Francisco, California, United States MyOme Full time

    About MyOmeMyOme is a pioneering company in the field of precision medicine, dedicated to providing clinically-actionable genetic information to patients throughout their lives. Our mission is to empower individuals to take control of their health by combining cutting-edge sequencing, advanced genome interpretation, and user-friendly portals for doctors and...

  • Enterprise Customer Success Manager

    3 weeks ago

    San Francisco, California, United States Canary Technologies Full time

    At Canary Technologies, we're on a mission to revolutionize the hospitality industry with innovative solutions that drive efficiency and enhance the guest experience. As an Enterprise Customer Success Manager, you'll play a critical role in ensuring the success of our strategic deployments, cultivating strong relationships with key stakeholders, and...

  • Customer Success Strategy Manager

    3 weeks ago

    San Francisco, California, United States Atlassian Full time

    Overview:We are seeking a highly motivated and experienced Senior Manager, Customer Success Strategy, to join our Customer Experience & Strategic Programs team at Atlassian. In this role, you will be responsible for developing and executing strategies that drive enterprise customer success, enhance customer experiences, and foster long-term relationships.Key...

  • Strategic Customer Success Manager

    4 weeks ago

    San Francisco, California, United States Atlassian Full time

    Customer Success Strategy ManagerAt Atlassian, we're seeking a highly motivated and experienced Senior Manager, Customer Success Strategy, to join our Customer Experience & Strategic Programs team. In this role, you will be responsible for developing and executing strategies that drive enterprise customer success, enhance customer experiences, and foster...

  • Customer Success Manager

    4 weeks ago

    San Francisco, California, United States Comulate Full time

    About the RoleWe're seeking a seasoned Customer Success Manager to join our growing customer operations team in San Francisco. As a key member of our team, you'll be responsible for maximizing the success of our enterprise customers post-sale.Key ResponsibilitiesPartner directly with customers throughout their post-sale journey, spanning implementation,...

  • Customer Success Manager

    1 month ago

    San Francisco, California, United States Comulate Full time

    About the RoleWe're seeking a seasoned Customer Success Manager to join our growing customer operations team at Comulate. As a key member of our team, you'll be responsible for partnering with our enterprise customers to maximize their success post-sale.Key ResponsibilitiesPartner directly with customers throughout their post-sale journey, spanning...

Enterprise Customer Success Strategist

2 months ago

San Francisco, California, United States Turing Labs Inc. Full time
{"title": "Customer Success Strategist", "description": "Unlock Customer Success with Turing Labs Inc.

At Turing Labs Inc., we're driven to build software that helps Consumer Packaged Goods (CPG) companies make products that are safer, smarter, and leaner.

Our platform uses data, AI, and technology that enable CPG companies to develop best-quality innovative products 10x faster.

As a Customer Success Strategist, you will ensure the success and satisfaction of our customers by gathering business requirements, configuring the platform, implementing, and facilitating optimal usage of the Turing platform - and enterprise AI software.

Your business expertise will help our customers achieve this vision through leveraging the Turing platform to overcome barriers, optimize ROI, and provide responsive, relevant, and excellent support.

Key Responsibilities:
  • Navigate an organization's hierarchy to establish C-level and executive relations, and subsequently persuade and present to them
  • Achieving sales quotas for allocated accounts on a quarterly and annual basis
  • Own entire onboarding and implementation - from establishing milestones, business requirements, data management, metrics and timelines to ensuring customers achieve ROI and are able to make better product decisions
  • Manage and respond to shifting customer expectations, identify barriers to success, oversee user training, and increase adoption across the organization
  • Measure NPS and work towards converting customers into advocates of Turing
  • Guide engineering and products on feature requirements, improving user workflow, and resolving user experience issues
  • Participate in user testing on behalf of customers and support the release and adoption of new features/versions
Requirements:
  • Must have managed large enterprise customers for SaaS - entire cycle post-sales to converting customer as an advocate
  • At least 3+ years of experience within a client success capacity
  • Confidence and credibility necessary for dealings with C-suite executives
  • Excellent communication skills; both verbal and written
  • Excellent project management
  • Must be willing to travel when required
What We Offer:
  • Country-level ownership
  • Mentorship from the pioneers in enterprise account management and sales
  • Work directly with founders
  • Culture you would fall in love with
  • Competitive salary with generous equity
  • Directly impact the growth of the company
  • Play significant role in strategizing the product roadmap
  • Reimbursement of home-office setup
", "lang_code": "en"}