Financial Aid Coordinator

1 month ago


Jackson, Ohio, United States Tennessee Board of Regents Full time
Job Summary

As a Financial Aid Specialist with the Tennessee Board of Regents, you will play a critical role in assisting students with the financial aid process. This includes processing documents, managing workflows, and providing exceptional customer service to students and colleagues.

Key Responsibilities
  • Manage email inquiries and assist with workflow scanning and indexing.
  • Monitor incomplete files and prepare applicants' files for verification and awarding.
  • Provide front counter support and telephone assistance to students.
  • Prepare Satisfactory Academic Progress (SAP) appeals for review.
  • Order office supplies and maintain the financial aid calendar.
  • Process JSCC scholarships, notify recipients, and monitor budgets.
Requirements
  • High school diploma or equivalent, and one year of financial aid experience.
  • Associate's degree preferred.
Knowledge, Skills, and Abilities
  • Strong interpersonal and public relations communication skills.
  • Proficiency with Microsoft Office applications and Banner database experience.
  • Ability to perform basic math functions and calculations related to financial aid information.
  • Reasoning ability required in decision-making, advising, and assisting students.
Pay and Benefits

$34,844 - $41,813 Annual salary depending on eligible experience.

Non-Exempt FLSA Status.


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