Front Desk Associate

4 weeks ago


Cincinnati, Ohio, United States Insight Global Full time

We are seeking a dynamic and detail-oriented Front Desk Associate to join our team at an outpatient wellness clinic.

The ideal candidate will be responsible for:

  • Answering incoming calls and responding to patient inquiries
  • Scheduling appointments and managing patient records
  • Relaying medical questions and concerns to the care team
  • Triaging patients and sending messages to the care team

Requirements:

  • Ability to adapt quickly to change and work independently
  • Proven track record of consistency and reliability
  • Excellent communication and interpersonal skills
  • Strategic thinker with a results-driven mindset and problem-solving skills

Preferred Qualifications:

  • MA with Front Desk Skills/Experience
  • Customer Service Experience

Insight Global is an equal opportunity/affirmative action employer that believes everyone matters.

We are committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

Pay Range: $16.80-$20 /hr based on experience


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