Concierge Agent
1 month ago
At AccorHotel, we are seeking a highly skilled and experienced Concierge Agent to join our team. As a Concierge Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:- Maintain a thorough knowledge of our hotel's amenities, services, and attractions, as well as local events and activities.
- Anticipate and respond to guest requests, providing personalized recommendations and solutions to meet their needs.
- Coordinate guest requests, including reservations, transportation, and special arrangements.
- Previous customer service experience, preferably in a luxury setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Fluent spoken and written English, with a second language an asset.
- A competitive hourly rate of $32.75.
- Opportunities for professional growth and development through our Academies.
- A dynamic and inclusive work environment that values diversity and promotes equal opportunities.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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