Concierge Agent

1 month ago


Los Angeles, California, United States AccorHotel Full time
Job Title: Concierge Agent

At AccorHotel, we are seeking a highly skilled and experienced Concierge Agent to join our team. As a Concierge Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:
  • Maintain a thorough knowledge of our hotel's amenities, services, and attractions, as well as local events and activities.
  • Anticipate and respond to guest requests, providing personalized recommendations and solutions to meet their needs.
  • Coordinate guest requests, including reservations, transportation, and special arrangements.
Requirements:
  • Previous customer service experience, preferably in a luxury setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Fluent spoken and written English, with a second language an asset.
What We Offer:
  • A competitive hourly rate of $32.75.
  • Opportunities for professional growth and development through our Academies.
  • A dynamic and inclusive work environment that values diversity and promotes equal opportunities.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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