Guest Experience Specialist

3 months ago


Los Alamitos, United States Residence Inn by Marriott Full time

Residence Inn by Marriott - 4931 Katella Avenue [Front Desk Agent / Concierge] As a Guest Experience Specialist at Residence Inn by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency; Respond promptly to guest inquiries and resolve any issues or complaints in a professional manner; Maintain a clean and organized lobby area, ensuring a welcoming atmosphere for guests; Provide recommendations and assist guests with local attractions, dining options, and transportation arrangements...Hiring Immediately >>



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