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Guest Experience Ambassador

2 months ago

Avon, Colorado, United States Marriott International, Inc Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at The Ritz-Carlton Bachelor Gulch. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences that exceed our high standards.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and share knowledge of the local area with guests.
  • Ensure a safe and welcoming work environment, adhering to company policies and procedures.
  • Protect company assets and maintain confidentiality.
  • Uphold quality standards and ensure uniform, personal appearance, and communications are professional.
Requirements
  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.
Benefits

We offer a competitive hourly rate of $22.18, as well as a range of benefits, including health care, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.

About Us

At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

As a member of our team, you will have the opportunity to work with a global brand leader in luxury hospitality, delivering exceptional experiences that exceed our guests' expectations.