Shift Leader
2 days ago
As a Shift Leader at Insomnia Cookies, you will be the driving force behind a successful bakery shift. You will be responsible for predicting business flow, building orders, suggestive selling, baking, and interacting with customers. Your hands-on leadership style will also involve taking pride in knowing that your expertise contributes to a productive and fun night for your store.
Key Responsibilities:- Provide exceptional customer service and quality products to all guests
- Support store leadership by maintaining operations, communicating pertinent information, and monitoring production efficiency
- Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning
- Manage cash handling and deposits
- Provide a safe, clean, working environment for guests and staff
- At least 1 year of working experience in a customer service focused role
- Point of Sales systems experience
- Outstanding communication, time management, and people skills
- Ability to lead-by-example and motivate others
- Ability to lift up to 40 lbs.
- Legally eligible to work in the United States
- Must be 18 years or older to be employed
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. With an expanding footprint of over 290 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa., and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"
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Shift Leader
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Shift Leader
3 weeks ago
New Haven, Connecticut, United States Insomnia Cookies Full timeJob Title: Shift LeaderAs a Shift Leader at Insomnia Cookies, you will be the driving force behind a successful bakery operation. You will be responsible for leading a team of cookie enthusiasts, ensuring that every guest has an exceptional experience, and maintaining a clean and safe working environment.Key Responsibilities:Provide exceptional customer...
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Shift Leader
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