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Patient Accounts Specialist

2 months ago

Clay Center, United States Clay County Medical Center Full time
Job Summary

We are seeking a highly skilled Patient Accounts Representative to join our team at Clay County Medical Center. As a key member of our healthcare financial services team, you will be responsible for managing private-pay patient accounts, assisting patients and guarantors with payments and financial assistance, and ensuring compliance with regulatory agencies and our organization's Code of Conduct.

Key Responsibilities
  • Manage private-pay patient accounts, including assisting patients and guarantors with payments and financial assistance
  • Post patient payments, generate and approve patient billing statements, and communicate with outside collection agencies
  • Provide excellent customer service, supporting and upholding our organization's philosophy of customer service
  • Exhibit a positive attitude, professional demeanor, and diplomacy when communicating with customers and providing information
  • Ensure customer concerns are processed in compliance with our organization's policies, maintaining the highest level of patient and employee rights, including confidentiality of patient information and personnel issues
Requirements
  • High School diploma or equivalent required; Associate's degree or equivalent undergraduate hours preferred
  • One year of experience in healthcare financial services, healthcare registration services, or related healthcare experience preferred
  • Keyboarding skill or typing skill of at least 30 wpm strongly desired
  • Excellent customer service skills
What We Offer

We offer a great benefit package and a minimum of $14.70 per hour, with wage increases based on comparable experience. Post-offer physical, drug screen, and background check required.