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Logistics Operations Manager
2 months ago
The Logistics Operations Manager is accountable for overseeing all financial, personnel development, and operational goals within an Amazon Logistics Delivery Station (DS).
Key Responsibilities- Safety and Quality: Ensure the highest standards of safety, quality, and performance in all delivery station operations.
- Team Leadership: Lead and mentor a diverse team of Operations, Area, and Shift Managers to achieve performance targets.
- Performance Management: Establish clear expectations for team members, measure their performance, and provide constructive feedback.
- Operational Excellence: Drive initiatives that enhance operational efficiency and customer satisfaction.
- Relationship Management: Maintain effective partnerships with multiple Delivery Service Providers (DSPs) and other key stakeholders.
- Talent Development: Recruit and cultivate top talent, implementing a comprehensive talent management strategy.
- Continuous Improvement: Foster a culture of continuous improvement by sharing best practices across departments.
- Collaboration: Work closely with various business partners to secure necessary resources for operational projects.
- Bachelor's degree from an accredited institution or 2+ years of relevant experience.
- 7+ years of direct management experience in logistics, fulfillment, or distribution.
- Proven ability to deliver results in high-pressure environments.
- Experience with performance metrics and process optimization.
- Strong analytical skills with a focus on data-driven decision-making.
- Excellent communication abilities in both local language and English.
- Experience managing third-party resources and contingent workforce.
- Flexibility to work various shifts as required by business needs.
- Degree in Engineering, Operations, or a related field; MBA is a plus.
- Experience in a startup or fast-paced environment.
- Ability to adapt to changing priorities and maintain composure under pressure.
- Commitment to long-term career growth and development.