Logistics Operations Specialist

3 days ago


Raleigh, North Carolina, United States A&Z Trucking Full time
Job Summary

We are seeking a highly skilled Logistics Coordinator to join our team at A&Z Trucking. As a key member of our logistics team, you will be responsible for assisting the Logistics Account Manager with day-to-day operations to ensure customer satisfaction and efficiency.

Key Responsibilities
  • Customer Service: Provide exceptional customer service and act as a liaison between the Account Management team and the Carrier Management team.
  • Logistics Operations: Manage shipments, accept tenders from applicable TMS, build tenders into our internal TMS, schedule pick-up and delivery appointments, and log information accurately throughout the workday.
  • Collaboration: Work closely with other departments to ensure customer business needs are met timely and efficiently.
  • Leadership: Assist the LAM in managing pod members and communication lines between all shifts, and act as the lead LAM for at least 4 weeks out of the calendar year as needed for coverage during PTO.
  • Carrier Management: Work with the Carrier Management team to ensure carriers hired comply with customer policies, procedures, and service requirements.
  • Data Management: Accurately record data into internal systems such as our TMS, Excel, and workflow checklists.
Requirements
  • Education: Bachelor's degree preferred but not required.
  • Experience: Minimum 1 year preferred of industry-specific experience with knowledge in LTL freight, 3PL, shipping, and supportive technologies (TMS, CMS, etc.).
  • Skills: Strong computer skills with MS Office (Word, Excel, Outlook, PowerPoint), ability to thrive in a fast-paced environment, and ability to provide oral and written correspondence.


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