Client Services Coordinator
2 weeks ago
Position: Client Services Coordinator
Company: Annie Aesthetic
About Us: At Annie Aesthetic, we are committed to delivering outstanding service and care to our clients in a friendly and inviting atmosphere. Our team thrives on collaboration, effective communication, and mutual respect.
Position Summary: We are looking for a detail-oriented and efficient Client Services Coordinator to become a part of our team. This position encompasses a blend of administrative and client-facing responsibilities, emphasizing the importance of fostering a welcoming environment for both clients and staff.
Key Responsibilities:
- Welcome clients with professionalism, both in person and via phone
- Address inquiries and resolve issues in a timely manner
- Enhance client satisfaction and optimize provider schedules through effective appointment management
- Maintain accurate records and documentation in practice management systems
- Process payments and ensure financial records are accurate
- Support management with various tasks as needed
Essential Skills and Qualifications:
- Exceptional customer service abilities
- Professional communication skills over the phone
- Strong organizational and interpersonal capabilities
- Meticulous attention to detail and commitment to task completion
- Adaptability in work hours and responsibilities
- Conflict resolution skills
- Ability to manage multiple tasks and adjust to changing priorities
- Collaborative team-oriented approach
Physical Requirements:
- Prolonged periods of sitting at a workstation
- Occasional lifting of items up to 15 pounds
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