Client Services Coordinator

2 weeks ago


Issaquah, Washington, United States Annie Aesthetic Full time
Job Overview

Position: Client Services Coordinator

Company: Annie Aesthetic

About Us: At Annie Aesthetic, we are committed to delivering outstanding service and care to our clients in a friendly and inviting atmosphere. Our team thrives on collaboration, effective communication, and mutual respect.

Position Summary: We are looking for a detail-oriented and efficient Client Services Coordinator to become a part of our team. This position encompasses a blend of administrative and client-facing responsibilities, emphasizing the importance of fostering a welcoming environment for both clients and staff.

Key Responsibilities:

  • Welcome clients with professionalism, both in person and via phone
  • Address inquiries and resolve issues in a timely manner
  • Enhance client satisfaction and optimize provider schedules through effective appointment management
  • Maintain accurate records and documentation in practice management systems
  • Process payments and ensure financial records are accurate
  • Support management with various tasks as needed

Essential Skills and Qualifications:

  • Exceptional customer service abilities
  • Professional communication skills over the phone
  • Strong organizational and interpersonal capabilities
  • Meticulous attention to detail and commitment to task completion
  • Adaptability in work hours and responsibilities
  • Conflict resolution skills
  • Ability to manage multiple tasks and adjust to changing priorities
  • Collaborative team-oriented approach

Physical Requirements:

  • Prolonged periods of sitting at a workstation
  • Occasional lifting of items up to 15 pounds


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