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Client Relations Specialist
2 months ago
Marenakos, a partner of Heritage LSG, is in search of a proactive and customer-focused individual to join our team as a Client Relations Specialist. This full-time role will primarily involve managing customer interactions at the service counter, along with various associated responsibilities.
Key Responsibilities
- Processing customer orders at the point of sale using the company’s software system.
- Engaging with clients through phone, email, and face-to-face communication.
- Welcoming customers with a positive demeanor.
- Utilizing basic computer and telephone skills effectively.
- Providing accurate information to customers regarding product applications.
- Explaining pricing structures and sales processes to clients.
- Generating sales orders and ensuring clear communication among management, staff, and clients.
- Exhibiting honesty, courtesy, and respect towards customers and colleagues at all times.
- Maintaining a tidy and organized work environment.
- Acquiring fundamental knowledge of available products to assist customers.
- Notifying management about customer needs for special order materials.
- Assisting with inventory management and cycle counts.
- Performing other related tasks as assigned.
Qualifications
- Basic proficiency in computer usage and internet navigation.
- Bilingual capabilities (English and Spanish) are preferred but not mandatory.
- Ability to successfully complete pre-employment drug testing and background checks.
Compensation
The salary for this position typically ranges from $18 to $22 per hour. Heritage Landscape Supply Group considers various factors, including relevant knowledge, skills, and experience, when determining the final salary.
Equal Opportunity Employer
Heritage Landscape Supply Group is committed to fostering a diverse and inclusive workplace. We value the contributions of military veterans and encourage them to apply for any position within our organization.
