Practice Administrative Associate

1 day ago


Fairfield CT USA, United States Yale New Haven Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Practice Administrative Associate to join our team at Yale New Haven Health. This role will be responsible for coordinating patient care and physician activity, ensuring seamless communication and efficient operations.

Key Responsibilities
  • Maintain accurate and up-to-date patient medical records, ensuring compliance with NEMG policies and procedures.
  • Coordinate the check-in process, verifying patient information and obtaining necessary signatures.
  • Answer telephone calls, providing excellent customer service and referring callers to appropriate personnel when necessary.
  • Execute pre-authorizations for diagnostic tests and procedures, tracking referrals and ensuring timely completion.
  • Collaborate with the healthcare team to develop and implement quality improvement initiatives, contributing to a patient-centered approach to care.
Requirements
  • High School degree or equivalent required.
  • 1 year of administrative healthcare experience or 2 years of administrative office experience required.
  • Excellent organizational, communication, and customer service skills, with the ability to multi-task and work effectively in a fast-paced environment.
Working Conditions

This position is located in the on-site call center, answering calls for both a Family and Internal Medicine practices.



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