Customer Service Representative
3 weeks ago
As a BDC Consultant at Parkway Ford Lincoln, you will play a critical role in driving sales growth and delivering exceptional customer experiences. If you are passionate about building strong relationships and driving sales success, we encourage you to apply for this exciting opportunity.
Key ResponsibilitiesScheduling Appointments:
- Schedule appointments with customers via phone, email, and in-person
- Ensure accurate and timely appointment scheduling
- Communicate effectively with customers to confirm appointments
Customer Communication:
- Respond to customer inquiries and resolve issues in a timely manner
- Provide exceptional customer service and support
- Build strong relationships with customers to drive repeat business
Team Collaboration:
- Work closely with the sales team to ensure seamless handoffs and effective communication
- Collaborate with other departments to achieve common goals and objectives
- Participate in training and development programs to enhance skills and knowledge
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Strong computer skills and proficiency in CRM software
Benefits:
- Competitive salary range: $40,000 - $60,000 per year
- Performance-based pay plans
- Comprehensive benefits package, including medical, dental, and vision insurance
- Paid sick leave and holidays
- 401(k) retirement plan with company match
- Opportunities for professional growth and development
About Us:
At Parkway Ford Lincoln, we value our employees and strive to create a positive and supportive work environment. We offer a comprehensive benefits package, opportunities for professional growth and development, and a competitive salary range of $40,000 - $60,000 per year.
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