Customer Service Representative

3 days ago


WinstonSalem, North Carolina, United States Danielle Waller - State Farm Agent Full time
Job Overview

As a Customer Service Representative for Danielle Waller - State Farm Agent, you will play a vital role in delivering exceptional customer experiences. We are seeking a motivated and customer-focused individual to join our team.

Responsibilities
  • Assist customers with their insurance needs by making outbound calls and answering phone inquiries
  • Process paperwork and documentation efficiently
  • Collaborate with the team to ensure seamless communication and follow-up on outstanding tasks
Compensation

We offer a competitive hourly rate plus commission/bonus opportunities, totaling approximately $18-$22 per hour. Additionally, you will receive paid time off, 401k with 3% match, and flexible hours.

Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proactive problem-solving skills and attention to detail
Benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Opportunities for growth and advancement within the agency


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