Insurance Customer Service Specialist

3 days ago


WinstonSalem, North Carolina, United States Danielle Waller - State Farm Agent Full time
Overview

We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Customer Service Specialist. This role is ideal for someone who enjoys working with the public, is outgoing, and has excellent communication skills.

Salary and Benefits

The hourly pay plus commission/bonus structure offers a competitive salary, and employees also receive 401k with a 3% match, paid time off, flexible hours, and a hiring bonus up to $5,000. Additionally, growth potential and opportunities for advancement within the agency make this a valuable career move.

Job Description

As an Insurance Customer Service Specialist, you will be responsible for establishing customer relationships, using a customer-focused review process to educate customers about insurance options, developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services. You will work closely with our State Farm agent to provide exceptional customer service and support.

Required Skills and Qualifications
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
Benefits
  • Hourly pay plus commission/bonus
  • 401k with 3% match
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Paid birthday off each year
  • Growth potential/Opportunity for advancement within my agency
  • Hiring Bonus up to $5,000
Other Opportunities

If you are motivated to succeed and have a passion for providing exceptional customer service, we encourage you to apply. Our State Farm agent is committed to helping you grow and develop your skills, and we look forward to welcoming you to our team.



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