Customer Service Representative

3 weeks ago


WinstonSalem, North Carolina, United States Parkway Ford Lincoln Full time

Job Title: Customer Service Representative

Estimated Salary: $45,000 - $60,000 per year

We are seeking a skilled Customer Service Representative to join our team at Parkway Ford Lincoln. As a key member of our sales team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.

About the Role:

  • Answer all incoming phone calls according to script and schedule sales appointments.
  • Making outbound calls to follow up with customers and schedule appointments.
  • Log all customer comments and feedback.
  • Schedule follow-up contact if no appointment is made.

What We Offer:

  • Competitive salary and performance-based pay plans.
  • A comprehensive benefits package including medical, dental, and vision insurance.
  • A 401(k) retirement plan and paid holidays.
  • Opportunities for professional growth and development.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet monthly goals.
  • High school diploma or equivalent required.


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