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Management Training Program: Leadership Development Opportunity

2 months ago

Pinson, Alabama, United States Express Oil Change & Tire Engineers Full time
Job Description

Express Oil Change & Tire Engineers is a leading provider of automotive services, with over 300 locations across 21 states. We are committed to delivering premium total-car care, utilizing state-of-the-art equipment and high-quality parts. Our teams are trained to provide a range of services, including specialty services, tire services, and mechanical services, while prioritizing customer experience and satisfaction.

Job Summary

We are seeking top-level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, you will complete all levels of training while serving customers and learning all aspects of the store and the company. Our Management Training Program offers significant management and sales experience, coupled with the opportunity to work for a leading automotive maintenance provider.

Key Responsibilities
  • Consistently deliver results for customers, teammates, and the company
  • Ensure customers are greeted courteously and receive a high level of customer service
  • Schedule service appointments and answer questions in person and on the phone
  • Consult with customers on their service needs and keep them updated on the progress of their vehicles
  • Provide customers with a positive experience
  • Ensure our company's high level of expectations are met, maintained, and exceeded
  • Be involved in every aspect of the store operation
  • Communicate accurately with teammates and technicians to establish time commitments that meet our standards and those of our customers
  • Be able to step in when necessary to take on additional duties
Qualifications
  • High level of motivation with hands-on management skills
  • Top-notch customer service skills with a desire to build long-term trust and relationships with our customers
  • Effective communication and interpersonal skills
  • Automotive experience is helpful but not required
Additional Information

All information will be kept confidential according to EEO guidelines.

Physical Requirements:

  • Prolonged periods of standing, stooping, and bending
  • At times, exerting lbs of force occasionally and/or lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
  • Requires working at a production rate pace, entailing the constant pushing and/or pulling of materials

By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.