Telecommunications Systems Analyst

6 days ago


Colorado Springs, Colorado, United States Mount Indie Full time
Job Overview

Mt. Indie is seeking a detail-oriented Telecommunications Analyst to manage and optimize telecommunications systems, ensuring efficient and cost-effective communication infrastructure.

Key Responsibilities
  • Analyze telecommunications data to identify trends, patterns, and opportunities for improvement.
  • Troubleshoot and resolve telecommunications issues, working closely with service providers and vendors.
  • Support the deployment and use of Avaya soft phones (One-x Communicator) and IP hard phones.
  • Implement and manage changes in container-based technology such as OCP.
  • Design, test, and deploy VDN/vector logic and call routing/treatment based on evolving business needs.
  • Ensure compliance with telecommunications regulations, security standards, and data protection policies.
Requirements
  • Bachelor's degree (additional experience may be considered in lieu of degree).
  • 1+ year of experience in telecommunications or a related field.
  • Active Secret Clearance (required due to contract).
  • Proficiency with PBAX and VoIP communications (Avaya, Cisco), and experience with Avaya Virtual Platform.
  • Experience working with Windows 2012/2016 R2, AIX, RHEL, and IBM Big Fix.
Preferred Qualifications
  • Certifications in Microsoft Technology Associate (MTA) and Linux.
  • Experience working with Homeland Security.
Location

Mt. Indie is based near Colorado Springs, CO, and requires on-site work as needed.

If you're a fast learner with a passion for telecommunications and a desire to improve communication infrastructure, we'd love to have you on our team.



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