Optical Sales Associate
4 weeks ago
At Shopko Optical, we are committed to delivering exceptional eye care and customer service to our patients. We are seeking a highly motivated and customer-focused Optical Sales Associate to join our team in Iron Mountain, MI.
Key Responsibilities:- Provide excellent customer and patient service, analyzing patient eyewear needs and recommending specific lenses, lens coatings, and frames.
- Assist patients in selecting frames, ensuring they are coordinated with facial and eye measurements and optical prescriptions.
- Order and dispense eyewear accurately and professionally, assisting patients with proper frame repairs and adjustments.
- Assist Optometrist with case histories and screenings, maintaining a complete knowledge of third-party plans and claims.
- Prepare work orders containing specific instructions for Optical Lab, process medical billing information, and ensure proper merchandising of frame inventory.
- High School Graduate or equivalent, with a valid state license (if required).
- Previous experience in an office and/or optical dispensing is preferred.
- Able to handle multiple customer interactions/phone calls at a time, with excellent communication and interpersonal skills.
- Able to work with patient eyewear needs, including analyzing prescriptions, repairs, and adjustments, and lifestyle dispensing.
- Competitive wages and incentives.
- 401K with match.
- Vacation pay/personal day.
- Volunteer time off.
- Sick pay.
- Health and wellbeing benefits.
- Voluntary/cafeteria offerings.
- Employee assistance program.
- On-the-job training and certification.
- Teammate recognition program.
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