Optical Sales Associate
4 weeks ago
At Shoptikal, LLC, we're committed to delivering exceptional eye care and high-quality products to our customers. As a Part-time Optical Sales Associate, you'll play a vital role in helping us achieve this goal.
Key Responsibilities:- Provide excellent customer and patient service according to company and Optical Center standards
- Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames to satisfy patient needs
- Assist patients in selecting frames according to style and color, ensuring frames are coordinated with facial and eye measurements and optical prescriptions
- Order and dispense eyewear accurately and professionally
- Assist patients with proper frame repairs and adjustments
- Show patients how to insert, remove, and care for their contact lenses
- Assist Optometrist with case histories and screenings
- Maintain a complete knowledge of third-party plans and claims
- Explain promotions and special lens offerings to patients and customers
- Balance accounts
- Prepare work orders containing specific instructions for Optical Lab
- Process medical billing information
- Ensure proper merchandising of frame inventory
- High School Graduate or equivalent
- Maintain license as required by state
- Complete Shopko OCE Certification requirements and calendar modules
- Previous experience in an office and/or optical dispensing is preferred
- Able to handle multiple customer interactions/phone calls at a time
- Able to work with patient eyewear needs, including analyzing prescriptions, repairs, and adjustments, and lifestyle dispensing
- Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
- Able to read and write at a high school graduate level
- Able to sit or stand for extended periods of time
- Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
- Ability to lift 10 to 20 pounds
- Ability to see (Near, Distance, Color, and Depth Perception)
- Manual and finger dexterity, as well as hand/arm steadiness
- Ability to grip and hold items
- Good eye and hand coordination
- Able to operate a cash register, various optical equipment, and tools
- Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
- Able to travel independently to support Company objectives and personal development
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