Metals Industry Liaison

1 week ago


Woburn, Massachusetts, United States MASSACHUSETTS METALS CO Full time

About Us

Metal Supermarkets Boston North is a dynamic organization that prides itself on providing top-notch service and products to its customers. As a Metals Industry Liaison, you will play a crucial role in fostering positive relationships with trade professionals and do-it-yourselfers.

Your primary responsibility will be to address customer inquiries and orders in a timely manner, while also identifying opportunities to generate sales leads and new customer development.

Key Responsibilities

  • Provide superior customer service, ensuring all customer needs are met and requests are addressed promptly.
  • Acknowledge and respond to all order requests, submitted quotes, and delivery follow-up in a timely fashion.
  • Build sustainable relationships and trust with customers through open and interactive communication.

Requirements

  • Minimum one year of proven customer service experience.
  • Computer skills, including MS Office, a definite asset.
  • Clear communication and effective listening skills.

Benefits

  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.

Salary Range: $50,000 - $70,000 per year



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