Metals Industry Liaison
1 week ago
About Us
Metal Supermarkets Boston North is a dynamic organization that prides itself on providing top-notch service and products to its customers. As a Metals Industry Liaison, you will play a crucial role in fostering positive relationships with trade professionals and do-it-yourselfers.
Your primary responsibility will be to address customer inquiries and orders in a timely manner, while also identifying opportunities to generate sales leads and new customer development.
Key Responsibilities
- Provide superior customer service, ensuring all customer needs are met and requests are addressed promptly.
- Acknowledge and respond to all order requests, submitted quotes, and delivery follow-up in a timely fashion.
- Build sustainable relationships and trust with customers through open and interactive communication.
Requirements
- Minimum one year of proven customer service experience.
- Computer skills, including MS Office, a definite asset.
- Clear communication and effective listening skills.
Benefits
- Ongoing training and development opportunities.
- A collaborative and supportive work environment.
Salary Range: $50,000 - $70,000 per year
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